What you’ll be doing:

• Our Field Monitoring Officer role involves going into the homes of those on curfew, whether that’s alone or alongside a colleague.
• Then it’ll be your responsibility to install, calibrate and decommission monitoring equipment, so that the person on curfew can be detected within the boundaries of their property.
• You’ll check and clean equipment when it’s issued and on collection, and quarantine any equipment which needs to be held for evidence.
• Responding to priority visits, you’ll be there to address any incidents and liaise with the central office over any issues or subject breaches.
• As you need to travel regularly and continuously throughout your shift, we’ll provide you with your own company vehicle.
• You’ll keep track of equipment and make sure you complete paperwork in a timely and accurate manner. Following standard operational procedures, you’ll ensure contract compliance is maintained always.
• You’ll also help with ad-hoc duties and take part in meetings with both your team and your line manager. Occasionally, you might also need to attend court, but this is rare.

What you’ll need to bring:

• Physical fitness and mobility is vital, as you’ll be attaching and removing the curfew equipment.
• Experience working in a customer facing role, so you’ll know how to deal with challenging conversations.
• Strong interpersonal and communication skills means that your standard of both verbal and written English is high.
• You’re able to work flexibly on a shift rota basis and you work well as part of a team and on your own.
• It’s essential that you have a full UK Driving Licence and at least a year of driving experience, so you can travel specified locations.

What’s in it for you?

As well as a generous basic salary, we’ll give you 23 days’ holidays, a company car, company matched pension scheme and access to a variety of voluntary benefit options. These include a share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle, such as retail, health & wellbeing and leisure discounts.

You’ll be joining a network of some of the most experienced, innovative and dedicated people in the country - the opportunities to learn new skills, develop in your career and grow and as we grow are almost endless. Our mission is to help you realise your potential – whatever that means to you.