Summary

We're looking for a Facilities & Support Services Co-ordinator to provide essential services at Nunnington Hall. Providing a friendly and efficient service, you’ll play a large role in ensuring we are providing the best customer service and facilities maintenance at the property, with the aim of providing our customers with the best possible experience our properties.

Please upload a CV and cover letter as part of your application.

What it's like to work here

Famed for its picturesque location, organic walled garden with spring-flowering meadows, flamboyant resident peacocks and a changing programme of exclusive and high profile art and photography exhibitions, Nunnington Hall offers something for everyone to enjoy.

Click here for more information about this location

What you'll be doing

Known for your exceptional organisational skills and your love of delivering first class support, you’ll be responsible for supporting the Facilities Manager with the delivery of an efficient, effective and flexible facilities service, to enable the successful operation of the property and portfolio. You’ll support a comprehensive administration service to your property and team and be confident using a variety of IT packages to create reports, keep accurate records and communicate internally and externally.

You’ll be assisting with planned, preventative and reactive maintenance and repairs and ensure we are providing the highest standards of presentation and service through regular Duty Manager shifts. You will support the leading of volunteers and be responsible for volunteer rotas and associated admin to ensure our volunteers can continue to provide excellent visitor experience at our properties.  You will also support the maintenance of essential property and compliance records on our software systems. 

Who we're looking for

Our team believe that people deserve more than just ‘good service’ but an amazing experience that they’ll never forget, and we’re looking for like-minded people to join us.

We'd love to hear from you if you have;

• Willingness to work alongside volunteers and is able to support volunteers to perform at their best
• Ability to multi-task and work in collaboration with other departments
• Ability to work well in a team
• Good IT skills (Microsoft Office)
• Helpful and approachable
• Have clear written and verbal communication skills
• Can easily identify with people’s needs
• Experienced with administrative duties, including up-to-date knowledge of Microsoft Office
• Take pride on delivering excellent customer and administrative service

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Wherever you’re from, and whatever your background, we want to hear from you – and it doesn’t matter if you’re jam first, cream first, or even if you don’t like scones at all. Everyone is welcome.

Benefits for working at the National Trust include:

• Flexible working whenever possible

• Free parking at most locations

• Free entry to our properties for you, a guest and your children (under 18)

• Substantial pension scheme of up to 10% basic salary