Job description

The Challenge

Could you be our new Facilities Manager (FM)? This is an opportunity for a hardworking and enthusiastic individual in a key customer facing role within the South East Region which requires the ability to deal with sensitive matters and manage customer expectations.

This role plays a significant part in the delivery of services to our customers on a day-to-day and strategic basis focusing on optimising the use of and management of all property, buildings, and workplaces.

The role involves leading the operational oversight, delivered either directly or through a third-party supplier partner network, over the whole portfolio.

This role will oversee, deliver, or support all aspects of day-to-day hard & soft FM services, including contract and supplier management, in addition to the planning and delivery of an extensive maintenance/minor works programme acting as the key customer interface across their area/building working in a partnership of delivery through our supplier partner network.

Post Location

Locations available across the South East including:

RAF Brize Norton – OX18 3LX

RAF Benson – OX10 6AA

RAF Odiham – RG29 1QT

Baker Barracks – PO10 8DH

RMA Sandhurst – GU15 4PQ

Other duty stations may be considered.

Responsibilities

Main Responsibilities

The Facilities Manager will manage and develop their staff; working with them to assure compliance relating to policy, instructions and guidance. The DIO FM is responsible for Hard and Soft FM advice and delivery within their delegated area of responsibility, defined within a Service Delivery Area (SDA). The FM has responsibilities for Stakeholder Engagement, Performance and Risk Management, Assurance, Programme Delivery and Issue Resolution across their sites reporting to the Senior Facilities Manager (SFM).

The FM will deliver specific delegated responsibilities for approval of Additional Works Services and Soft FM activities acting as or supporting the Service Manager’s Representative.

Providing accurate responses to focal point requests relating to DIO wide queries, ensuring infrastructure related risks and issues on the site are identified and managed; actively participating with the SFM in stakeholder engagement including at Establishment Weekly Meetings and the Site Infrastructure Management Meeting.

Encourage a working culture which promotes a healthy, safe and inclusive environment, prioritises people's development and supports smarter ways of working. Building strong collaborative, professional working relationships with colleagues and other teams across DIO & the wider MOD, to provide the continued level of support needed across a diverse estate in support of Defence.

Proactively manage work tasks through clear and effective direction. Supporting and participating in a culture of continuous improvement.

Providing support to maintain all DIO Business as Usual Operational Requirements & respond assist management requests to support changing departmental priorities.

The Region is geographically large, and the successful candidate will be site base with an requirement to travel to different locations to fulfil the role successfully and effectively, including occasional national travel.

Mandatory Requirements

A full UK Driving licence will be required as public transport is not available. Some overnight stays may be required.

Desirable Experience & Skills

•Understanding and complying with statutory, regulatory and professional requirements

•Local management of key suppliers, able to support negotiations, management or escalation issues

•Commercial experience gained within a property, facilities management or similar function