Summary

If you enjoy being part of a team which cares for and maintains glorious mansions and halls, keeping them an attractive tourist location, this role would be perfect for you.

What it's like to work here

See the gothic and classical collide at Castle Ward, an eccentric 18th-century mansion resting on a rolling hillside and looking out over the tranquil waters of Strangford Lough in County Down.

What you'll be doing

As the Facilities Co-ordinator, you’ll be responsible for supporting the delivery of an efficient, effective and flexible facilities service, to enable the successful operation of the property. You’ll support the team to meet its objectives by ensuring high standards are delivered and maintained at all times. You’ll be assisting with the provision of planned, preventative and reactive maintenance and repairs, cleaning and caretaking duties, presentation of public areas and visitor facilities including car parks and grounds, preparation of meeting rooms and the co-ordination of back of house services such as deliveries and collections.

Please also read the full role profile attached to this advert.

Who we're looking for

Our team believe that people deserve more than just ‘good service’ but an amazing experience that they’ll never forget, and we’re looking for like-minded people to join us.

We'd love to hear from you if you have;

• Experience in a facilities role in a customer service environment

• Flexible, customer focussed approach with understanding of good customer service standards

• Good organisational skills and attention to detail

• Good interpersonal and communication skills

• Ability to use tools, equipment as required for the role

• Willingness to work alongside volunteers and is able to support volunteers to perform at their best

• Ability to multi-task and work in collaboration with other departments

• Ability to work well in a team

• Good IT skills (Microsoft Office)

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Wherever you’re from, and whatever your background, we want to hear from you – and it doesn’t matter if you’re jam first, cream first, or even if you don’t like scones at all. Everyone is welcome.

Benefits for working at the National Trust include:

• Flexible working whenever possible
• Free parking at most locations
• Free entry to our properties for you, a guest and your children (under 18)
• Substantial pension scheme of up to 10% basic salary
• Salary is £18298 per year pro rata

Click here to find out more about the benefits we offer to support you.