Summary

If you enjoy being part of a team which cares for and maintains glorious historic properties, keeping them well maintained and an attractive tourist location, this role would be perfect for you.

The property is open 7 days per week, 363 days of the year and we are especially busy over Easter, Rose Season (mid-May-mid July), half term holidays and Christmas. There will be a requirement to work some weekends and bank holidays to support the property during our busy times. Preferred working days are Monday to Wednesday, but we will consider other working patterns.   

What it's like to work here

Located in the idyllic riverside gardens, between ancient trees, bubbling brooks and rolling lawns Mottisfont is full of surprises. Full of art, and featuring a colorful garden year round, Mottisfont is a popular visitor attraction and the team are always on hand to provide a fantastic experience for all. Mottisfont is home to a beautiful riverside garden offering a sensory treat with glorious old-fashioned roses which are also left to produce ornamental fruit in autumn and winter. The wider estate within South West Hampshire includes several thousand acres of woodland, heathlands, chalk grasslands, farmland, with 7 additional visitor carparks and miles of relaxing walks.

Click here for more information about this location

What you'll be doing

As one of two part time Facilities Co-ordinators, you’ll be responsible for supporting the delivery of an efficient, effective and flexible facilities service, to enable the successful operation of the property portfolio. You’ll support the team to meet its objectives by ensuring high standards are delivered and maintained at all times. You’ll be assisting with planned, preventative and reactive maintenance and repairs, cleaning and caretaking duties, presentation of public areas and visitor facilities including car parks and grounds, and the co-ordination of back of house services such as deliveries and collections. You will also support the maintenance of essential property and compliance records on our software systems. No two days will be the same! On any one day you may be raising purchase orders, answering phones, responding to problems on the property or wider portfolio, liaising with contractors, supervising works, working with our volunteers, or leading small projects.

We know that people have lots going on in their lives from hobbies to caring responsibilities, and that work life balance is important. We are delighted to be able to offer this part time 0.5FTE (19 hour per week) role as a job share, working alongside an experienced colleague. If you would like to visit Mottisfont before you apply please email Michael.Williams@Nationaltrust.org.uk (Mon-Thurs) to arrange a visit.

Please also read the full role profile attached to this advert.

Who we're looking for

Our team believe that people deserve more than just ‘good service’ but an amazing experience that they’ll never forget, and we’re looking for like-minded people to join us.

We'd love to hear from you if you have;

• Experience in a facilities role in a customer service environment

• Flexible, customer focussed approach with understanding of good customer service standards

• Good organisational skills and attention to detail

• Good interpersonal and communication skills

• Ability to use tools, equipment as required for the role

• Willingness to work alongside volunteers and is able to support volunteers to perform at their best

• Ability to multi-task and work in collaboration with other departments

• Ability to work well in a team

• Good IT skills (Microsoft Office)

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Wherever you’re from, and whatever your background, we want to hear from you – and it doesn’t matter if you’re jam first, cream first, or even if you don’t like scones at all. Everyone is welcome.

Benefits for working at the National Trust include:

• Flexible working whenever possible

• Free parking at most locations

• Free entry to our properties for you, a guest and your children (under 18)

• Substantial pension scheme of up to 10% basic salary