Summary

If you enjoy being part of a team that cares for and maintains glorious mansions and halls, keeping them an attractive tourist location, this role would be perfect for you.

This is a part-time, permanent contract opportunity working 30 hours per week.

***INTERNAL APPLICANTS ONLY PLEASE***

Our colleagues work for the National Trust in many locations and sometimes don't have easy access to internal vacancy listings. Using the internet ensures we can reach as many of our colleagues as possible. We appreciate that this can be frustrating for external talent. Do note that some roles are released externally after an initial period of time.

What it's like to work here

Surrey Hills is a diverse portfolio of properties in the heart of the Surrey Countryside. Situated just 15 miles from London, Box Hill is a famed beauty spot remembered as the location for London Olympics road race. If you like the great outdoors, you’ll love this stunning location with its breath-taking views, fantastic walks and colourful wildlife. Box Hill has a thriving café, a shop and an information point where National Trust memberships are sold.

There’s also Hindhead Commons and the Devil’s Punch Bowl, which is designated as an Area of Outstanding Natural Beauty. You won’t have to go far from our café and welcome spaces to admire the views and stunning scenery surrounding this area, visitors step into a colourful mosaic of purple, greens and gold, it’s quiet apart from the sounds of nature.

The portfolio also includes Leith Hill Place, the childhood home of the famous English composer Ralph Vaughan Williams near the village of Coldharbour in Surrey. Opened to the public for the first time in 2013, Leith Hill Place exudes an intimacy and informality. Stories of Vaughan Williams and his famous relatives, the Wedgwood family and Charles Darwin are waiting to be told. A house of many possibilities for the future.

What you'll be doing

As the Facilities Coordinator, you’ll be responsible for supporting the delivery of an efficient, effective and flexible facilities service, to enable the successful operation of the property. You’ll support the team to meet its objectives by ensuring high standards are delivered and maintained at all times. You’ll be assisting with the provision of planned, preventative and reactive maintenance and repairs, cleaning and caretaking duties, presentation of public areas and visitor facilities including car parks and grounds, preparation of meeting rooms, and the coordination of back of house services such as deliveries and collections.

Please also read the full role profile attached to this advert.

Who we're looking for

Our team believe that people deserve more than just ‘good service’ but an amazing experience that they’ll never forget, and we’re looking for like-minded people to join us.

We'd love to hear from you if you have;

• Experience in a facilities role in a customer service environment

• Flexible, customer focussed approach with understanding of good customer service standards

• Good organisational skills and attention to detail

• Good interpersonal and communication skills

• Ability to use tools, equipment as required for the role

• Willingness to work alongside volunteers and is able to support volunteers to perform at their best

• Ability to multi-task and work in collaboration with other departments

• Ability to work well in a team