Overview

Enterprise Holdings has an exciting opportunity for a full time Exit Booth Agent. This position pays $18.06 / hour and is located at the Honolulu Airport Alamo location 96819. 

The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.This role is available as regular full time which include the following benefits:

• Paid time off
• Employee discount
• Retirement savings plan including 401k with match and profit sharing
• Health Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Training and development

As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, please click here.

Responsibilities

• Prepare all rental documents accurately and completely.
  
• Verify car information and VIN number for security and car control.
  
• Provide additional service to Emerald Aisle members by offering our refueling option.
  
• Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.
  
• Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers.
  
• Provide all customers with undivided attention while assisting them at the exit booth.
  
• Make eye contact and greet all customers; thank customer at the conclusion of all transactions.
  
• Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.
  
• Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer.

Qualifications

• Must be at least 18 years old
  
• High school diploma or GED equivalent preferred
  
• Must have a valid drivers license with no more than 3 moving violations and/or at-fault accidents on driving record in the past 3 years
  
• No drug or alcohol related conviction on driving record in the past 5 years
  
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
  
• Apart from religious observation, must be able to work a full time schedule of closing shift 230p-11p including weekends and holidays