Job Description
ABM (NYSE: ABM) is a leading provider of facility solutions with revenues of approximately $6.4 billion and over 130,000 employees in 300+ offices deployed throughout the United States and various international locations. ABM’s comprehensive capabilities include electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, janitorial, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. Founded in 1909, ABM provides custom facility solutions in urban, suburban and rural areas to properties of all sizes — from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports.
Job Title
Executive Sales Administrator
Education
Bachelor's Degree
Career Level
Experienced (Non-Manager)
Category
Sales
Job Type/ FLSA Status
Salaried Exempt
Travel Required
None
Shift Type
Job Description
Position Summary The Executive Sales Administrator is a support professional who serves as a valuable liaison coordinating between departments to assist in sales. This position is responsible for directly supporting senior-level, national sales and operations executives; performing a wide-range of administrative tasks and coordinating sales-related details before, during and after the sale to ensure that sales are efficiently executed.
- Position Responsibilities Collects and properly maintains contracts and customer paperwork, and ensures all vendor agreements are properly signed and filed using a method in accordance with company policy.
- Drafts various pieces of correspondence related to the sales activity of the company. This may include sales letters, new business inquiries and intercompany memorandums.
- Manage internal and external mail and email received so that critical information is sent to all parties (including the field sales and operations personnel).
- Performs basic administrative duties like preparing submittals, data entry, reporting and client presentations.
- Routes opportunities to the appropriate representative.
- Ensures internal deadlines are met, managed and processed in a timely manner.
- Listens and takes notes during sales calls, meetings, etc. to help facilitate the bid process.
- Proofreading, printing, binding and shipping of sales proposals to clients
- Coordinating marketing project support to be assigned as needed, but to include brand transition coordination, advertising, meeting planning, case studies, references, and resumes maintenance.
- Interacts with sales representatives, management, branch personnel, vendors and suppliers.
- Facilitates internal communications and processes with various departments within the company.
- Act as a second point of contact for clients and prospective clients on deals in order to understand, receive and disseminate information received during a bidding process and after award so that communications, paperwork, and new pricing requests along with other items are processed accurately.
- Facilitates all new sales or transactions made by the customer. Answers any questions the customer may have regarding services offered by the company.
- Enters sales leads into the system and manages the status of new and existing business customers.
- Responsible for gathering, analyzing and recording sales data in salesforce.com to increase sales productivity. Also updates information, assigns tasks, and manages calendars.
- Creates mailing lists for special customer promotions utilizing salesforce.com.
- Conducts competitor, customer analysis and market research based on specific territories, industries, or sales opportunities. Responsible for keeping this data updated and disseminating the information as requested.
***Job duties may be modified at any time.
Minimum Requirements
- Bachelor's degree preferred.
- Minimum of 1-3 years of sales or sales team support experience.
- Must have exceptional ability to coordinate multiple projects/tasks
- Proven track record and demonstrated ability to consistently meet deadlines
- Must be highly organized and be able to professionally interact with all levels of leadership within the organization
- Must be resourceful with a sense of urgency
- Attention to detail and ensure quality output
- As a liaison between the company and its clients, professional and diplomatic communication skills are necessary.
- Must work well under pressure and be able to meet deadlines
- Customer service skills are highly desired since this role helps resolve customer issues and responds to client requests
- Excellent organizational, leadership and interpersonal skills
- Ability to prioritize and work with senior leadership and executives
- Positive attitude and works well with others
- Willingness to work long hours and do whatever-it-takes to get the job done
- B2B experience in service industry a plus!
- Motivated and possess excellent customer service abilities
- Strong grammar and note-taking skills
- Experience with sales software: Salesforce, Sales Navigator, Zoom Info a plus
- Strong MS Office skills (Excel, Powerpoint and Acrobat Professional) Client Relationship Management experience is highly preferable (i.e. Salesforce.com)
***Only Local Candidates will be Considered***
Job ID: 34387