Job title:

Equipment Support Assistant

Job Description:

About the role:

This is an exciting opportunity to join a newly formed Vehicle and Equipment operations team supporting the requirements of Firefighters across 53 sites, both in the UK and overseas. The Equipment Support Assistant will be responsible for providing support to stations through the Vehicles & Equipment Single Point of Contact (SPOC), management of fire service equipment through an asset management system.

What you will do:

• Support the V&E team with the day to day running and co-ordination of the V&E service through the equipment Single Point of Contact (SPOC). This will include responding to telephone and email enquiries, allocation of assets and resources, maintain trackers and action logs and providing advice where required

• Utilise the Red Kite the Asset Management System (AMS) to manage the asset portfolio

• Support the V&E team with the day to day management and tracking of fire service equipment in AMS

• Prioritise requests and demands according to operational needs

• Support equipment movements including the booking of courier services as required

• Liaise with a range of suppliers to seek quotes and place orders

• Develop and maintain a general understanding of all policies and protocols for V&E

• Understanding of the Vehicle Support Assistant role to assist where required

You and your experience:

• Previous experience of an admin support role

• Experience of the management of assets and equipment stocks

• Previous help desk experience

• Good communication skills

• Ability to work under pressure

• Good decision-making skills

• Awareness, if not experience, of the military environment and Defence sector

• Awareness, if not experience, of the fire and/or emergency services sector

• Familiarity in the use of asset management systems

About Capita :

At Defence Fire & Rescue, we’re modernising the fire and rescue service of the Ministry of Defence. We’re upgrading fire-fighting capabilities using digital technology solutions, creating a centralised training facility and delivering brand new equipment. Our service is operating in 53 fire stations in the UK and on MOD sites in Cyprus and the Falkland Islands. Join us and discover better as you support the Ministry of Defence to save lives.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

To view our Covid-19 and process adjustments information, please visit the Capita Careers site.

Equal Opportunities:

We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees. During the application process, you’ll be asked to share your personal characteristics and data with us. This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive