This is an engineering position in Inventory Data & Enterprise Application Services (IDEAS) Observability group that will play a key role in Architecting / Planning and developing solutions for various critical traditional compute environments, on-prem and public cloud Observability initiatives in the enterprise. Focus is on systems and application monitoring (log, metrics events) , covering existing and open source monitoring tooling, as well as public cloud monitoring services.

Key responsibilities:

• Create a one-stop full-link diagnosis, indicator monitoring, intelligent alarming, diagnosis workflow and self-healing platform

• Develop Metrics management standards and promote its application on business indicators and call links

• Developing highly scalable and mission critical observability platform(s).

• Extensive work with time series data, as well as critical application metrics e.g. java Jmx, thread pools, GC, etc

• Develop visualizations in Grafana providing single pane views for end user experience, application, infrastructure & security

• Collaborate with the business teams to develop metrics measuring the performance against initiatives and report on those to stakeholders.

• Collaborate with the SRE and Application Integration teams to ensure there is a convergence of business, technical and security requirements

Key skills and requirements:

• Experience working with various agents and collectors (Fluentbit, Prometheus Exporters, Open telemetry, Splunk)

• Hands-on-experience on designing and building Enterprise Observability and/or AIOps platform.

• Knowledge in Enterprise monitoring systems (such as AppDynamic, Dynatrace, Nagios, Sensu, Grafana, Prometheus etc)

• Enterprise logging platform (such as ElasticSearch, Splunk, etc)

• Automation scripting (such as Ansible, Terraform, Powershell, etc)

• Strong knowledge in both application and infrastructure domain with ability to develop automation scripts/utilities

• Good technical knowledge in implementing, troubleshoot, performance tuning of hardware, operating system, and system services.

• Excellent command of written and spoken English.

• A good team player and able to work effectively at all levels of an organization with the ability to influence others to move towards consensus

• Solid Agile understanding / experience

• Bachelor's degree in Computer Science/Information Technology or equivalent

In return, we offer:

• Competitive salary & social benefits (e.g. private healthcare care, Benefit System, life insurance)

• Work in a friendly and diversified environment, appreciating differences in style and perspective and using them to add value to decisions leading to organizational success

• A great environment for learning new technology and tools, online and instructor led training opportunities

• Working in a friendly, dynamic and multinational environment

• Opportunity to have an influence on the way you perform your tasks - our teams are constantly looking for new and better ways and we encourage all improvement ideas

• A chance to make a difference with various affinity networks and charity initiatives