Job Introduction

Are you looking for a new challenge that gives you the chance to get creative and use your knowledge of employer brand & communications to take Customer Experience at Selfridges to the next level?  Looking for a company that wants to help further your career as well as provide you with an exciting, inspiring and fun place to work?   

KEY SKILLS AND AREAS OF RESPONSIBILITY

 RESPONSIBILITIES

This role is made up of two complementary parts. As an experienced internal communications professional you will business partner our People team bringing to life our strategic goals for the year for all our team members as well as manage our Employer Brand channels ensuring we are bringing the best of Selfridges to our quarter of a million followers.

 Internal Communications

• Working closely with the People team to identify, create and deliver innovative communications campaigns that drive engagement around the Selfridges Strategy
• Leading on a number of all company projects and internal events as required, ensuring team members feel informed, involved and inspired
• Partnering with senior leaders and key stakeholders, offering best practice communications guidance and support
• Providing continual feedback and measurement to track progress against clear objectives and milestones

Employer Brand

• Working with the Communications Team on the planning and creation of all LinkedIn and employer brand channel content, utilising internal events calendar to identify relevant topics to shape Employer Brand communications
• Liaison with Recruitment to understand challenges and goals from a resourcing standpoint, coming up with creative content solutions to support hiring efforts
• Responsible for monthly employer brand reporting, showcasing learnings and opportunities as well as successes

The Ideal Candidate

• Exceptional track record in communications, working with high profile organisations
• Ability to work collaboratively with colleagues across a variety of functional areas
• Experience of working across a broad range of media and channels
• A brilliant writer, with sound editorial judgement. Able to write and edit copy at speed, with attention to detail and the ability to distil complex messages into an easily understood narrative
• Organised, with strong project management and planning skills

COMPETENCIES

Leadership

• A decisive leadership style, with the ability to positively contribute to a creative, high performing, results focused internal communications team
• A strategic mind set, with a hands-on approach
• Ability to develop strong, positive working relationships at all levels
• Strong coaching and mentoring skills

 Creativity

• Ability to plan and deliver innovative communications campaigns and events that reflect the creativity of the Selfridges brand

 Impact and influence

• A credible advisor to senior stakeholders
• Strong interpersonal skills, able to clearly explain the objectives of communication plans with passion and conviction
• Excellent influencing skills, able to build positive, strong relationships and convince stakeholders of recommended approaches and conclusions
• Ability to persuade, using logic and commercial reasoning

 Resilience

• Lead by positive example, with the ability to maintain high levels of performance and self-control under pressure or adversity
• Resourceful and imaginative, with a high level of logical thinking and problem solving