Job Summary:

We are looking for an Employee Center Representative. The primary responsibilities of the Full-Time Representative position are to maintain outstanding customer service, create sales, merchandise product, receive and verify shipments, inputting of merchandise into POS system and support the store management team.

This position falls within the jurisdiction of the OPEIU Collective Bargaining Agreement; it is a union position under the Office and Professional Employees International Union (OPEIU).

You will report to Manager and Buyer for Employee Centers.

Responsibilities:

On any given day, as an Employee Center Representative, you might:

• Ensure each customer receives outstanding service
• Open and close the registers and Centers
• Maintain and perform daily inventory counts of all tickets
• Perform daily deposits and change request
• Maintain awareness of inventory levels and restocks throughout the scheduled shift
• Accomplish the daily operational goals and priorities assigned by management
• Data entry of inventory
• Uphold merchandising and store cleanliness standards
• Process new shipments and keep the receiving and back stock area clean and organized
• Aid customers in locating merchandise in store and process special orders
• Answer customers' questions and provide information
• Receive and verify shipments
• Input product into the POS system
• Visual merchandising

Basic Qualifications:

Here’s what you’ll need to be successful at this job:

• Experience in cash handling and cash register
• Can work flexible hours to meet our needs
• Excellent verbal and written communication skills
• Exceptional customer service skills
• Ability to assist diverse customer experiences
• Retail experience
• Commitment to service excellence and customer satisfaction
• Knowledge of basic hardware related products
• Team player who is also able to work with minimal supervision
• Keen attention to detail and organized
• Experience handling multiple transactions
• Knowledge of retail visual merchandising
• Experience receiving and processing shipments

PHYSICAL REQUIREMENTS

• Must be able to lift heavy objects (50+ pounds)
• Ability to stand for an extended period of time
• Move and handle boxes of merchandise and fixtures throughout the store

Preferred Qualifications:

• Knowledge of retail computer systems

Required Education

• High School Degree or Equivalent

Additional Information:

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

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About Parks, Experiences and Products:

The Parks, Experiences and Products segment includes Disney’s iconic travel and leisure businesses, which include six resort destinations in the United States, Europe and Asia, a top-rated cruise line, a popular vacation ownership program, and an award-winning guided family adventure business. Disney’s global consumer products operations include the world’s leading licensing business across toys, apparel, home goods, digital games and apps; the world’s largest children’s publisher; Disney store locations around the world; and the shopDisney e-commerce platform.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with TWDC Enterprises 18 Corp., which is part of a business segment we call Parks, Experiences and Products.

TWDC Enterprises 18 Corp. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.