About the role

As Email Marketing Campaign Manager, you will use your expert knowledge and creative flair to produce communications to our members that are on-brand, effective and supportive of delivering a remarkable customer experience.

Aligning your work to the wider marketing objectives you will work to optimise our customer journey and produce email campaigns which are clear, concise and timely. Whether that communication be updating members on new products or delivering required regulatory messages - youll place the customer at the heart of everything you do.

You will actively use data, and insight to continually improve the effectiveness of marketing communications throughout the customer journey. Engaging with external and internal stakeholders you will deliver the communications through our CRM system.

This position will allow you to take ownership of your work. Youll have end-end control, from , planning and stakeholder management, to design (using Photoshop) and build (using HTML & CSS) and the implementation of any email campaigns you work on.

About you

Youll have proven experience in delivering engaging email marketing campaigns and be skilled in creating HTML email templates from scratch using HTML and CSS. Thisll be coupled with experience in using a CRM system (we use Acoustic) or other ESPs.

Youll be familiar with optimising email comms within a customer journey and coming up with new and creative email campaigns and tests that support the business objectives.

Youll relish a dynamic workload and enjoy working collaboratively with both marketing teams as well as teams across the business.

About us

At YBS we dont have shareholders, we have members. We care about people and that includes you. So here, youll be respected for who you are, youll be able to bring your whole self to work, and youll have everything you need to build a long and rewarding career.

Flexibility. We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether its finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you.

Development. We want you to feel challenged here. Whatever your ambitions, were committed to helping you develop your skills and move ahead in your career journey. From day one, well set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly.

Inclusivity. Were passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If youll go the extra mile to help our members, youll fit right in and feel you belong here.

About our Benefits

We offer lots of fantastic rewards that you can make the most of in and out of work, including:

• Holiday. Youll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days.
• Bonus. We work together to reach for better at YBS, so when we reach our goals were all rewarded, with up to a 10% annual bonus.
• Pension. We know how important it is to save towards the future, thats why well contribute up 11% into your YBS pension.
• Healthcare. Health and wellbeing are an important part of life at YBS, when you join us youll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans.
• My Benefits. When you join YBS youll have access to our self-service benefits portal, where you can access a range of retail, hospitality and health discounts,

Ready to apply?

If youre excited about this role and want to be part of the YBS team, click apply now to send us your application.

Want more information?

If you have any questions about this role, please contact Joe Cooper on jcooper@ybs.co.uk.

Please note applications are reviewed frequently therefore this role may close prior to the advertised closing date