Frasers Group started as a small store in Maidenhead in 1982 and from there, grew to become a global powerhouse. We are now a collection of the world’s most iconic brands.

We’re reimagining retail and believe the higher the risk, the greater the reward. We’ve never been afraid to push forward and change the way the industry operates, diversifying our portfolio and elevating stores. We’re not sitting back – there’s no room for hesitation.

JOB DESCRIPTION

Finding the fearless.

To stay ambitious, we need an eCommerce Trading Specialist who will embrace our heritage as we look to elevate our future. We’re looking for candidates who see the possible in impossible; those who are open-minded and humble, not afraid to take a risk if it’s the best option for our business. Our people are passionate about the business and their area of expertise – whether that’s luxury fashion buying or sportswear analytics.

The opportunity.

This is an exciting opportunity to be part of a successful and growing trading team. Working on an established and important single brand homewares website, this is a chance for someone who wants to take a hands-on approach and be independently driven in trading and analysing their website. Joining at a period of high performance and significant investment into digital this is an amazing opportunity for someone to contribute to the growth and development the performance of the website. 

QUALIFICATIONS

The responsibility.

Accountable for management of ecommerce sales and execution of ongoing trading and promotional strategy.  You will be responsible for the merchandising of products and optimising customer journey to improve conversion rates and online KPI’s

• Management of the day-to-day trading and execution of website
• Make regular updates to the site, including pricing, availability, lead time, pricing, promotional banners and landing pages.
• Reporting of daily/weekly/monthly/annual trade, providing detailed analysis of key business drivers and producing actions plans to ensure sales and contribution targets are met
• Utilising available resources, analysing seasonal sales patterns to maintain commercial awareness, reporting on key competitors and customer behaviour
• Manage and report on the weekly content for site changes, promotions and brand partner updates.
• Make regular updates to the site, including pricing, availability, and promotional banners
• Understand all critical paths for promotional activity, including awareness of upcoming promotions and ensuring end to end management of these.
• Manage email calendar and implement email builds and scheduling.
• Ongoing review and optimisation of site navigation, customer journey and product placement to maintain growth and drive online sales.
• Ensure communication of product & trading strategies to all marketing teams.
• Assist with coordinating evergreen and seasonal content requirements to drive SEO, customer engagement and conversion.
• Manage process of collating and improving product data and imagery, supporting teams to resolve any issues as quickly as possible to optimise online sales
• Manage key internal and external stakeholders, utilising appropriate communication and people management methods.
• Set clear objectives and goals, ensuring ecommerce KPI’s are understood and achievable for all
• Be an active and positive contributor to the team, contributing to the overall ecommerce strategy

The person.

• Valid working rights for the EMEA countries
• Analytical with strong reporting skills and attention to detail
• Google Analytics or similar experience and advanced Excel user
• Experience working within e-commerce platforms
• At least 2 years of experience in a similar eCommerce role in a retail or consumer brand

ADDITIONAL INFORMATION

The privilege.

An opportunity like this at Frasers Group is for the fearless.

The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles - you will:                                        

●      Think without limits and take the team with you

You will see the possible in impossible and will be open-minded and humble, not afraid to take a risk if it’s the best option for the business.

●      Own it and back it

You will take pride in what you do with confidence, but not overconfidence. It’s important you take ownership of your decisions, stand by your convictions and reason with contradiction.

●      Not hesitate and act with purpose

You will ask for forgiveness – not permission. You will be comfortable juggling multiple projects acting both decisively and instinctively without support from managers.

●      Be commercial and customer-focused.

You will be creative and analytical, balancing big-picture trends and detailed commercial performance. You will have a forensic commercial mindset, always considering the commercial impact of any decision.