About you

Running the shop in the absence of the Shop Manager, you'll set high standards and make sure the team reaches them. You'll be responsible for achieving sales targets and other key targets.

You’ll fit right into Greggs as a Duty Manager if: 

• You have track record as a supervisor or line manager and a CV bursting with customer service experience. 
• You have experience of deputising for a Shop Manager in their absence.  
• You have experience in a food on the go environment or within retail. 
• You have proven experience of using your skillset to develop a team of people. 
• Are a problem-solver who can manage change, communicate with people from all walks of life and continually focus on our customers’ needs. 
• You have experience of supporting  in the development of a high performing team focused on delivering a fast & friendly customer experience.
• You are experienced in managing incoming deliveries, stock control and all related administrative duties.
• Are supporting of an inclusive culture – recognising and valuing that difference is good. 

• Are ready to work alongside some great people and have lots of fun in your Greggs journey!

What we can offer

Our shops are a non-stop environment, where every shift seems to fly by. It’s a great opportunity to have a positive impact on not only the success of the business, but also the lives of your team members. We also have a whole range of perks you can take advantage of!  

• Career progression and brilliant training programmes. 

• Employee Staff Discount up to 50% off our food. 
• Holiday entitlement starting at 4.2 weeks and increasing with service, plus bank holidays (Pro-rata for part time). 
• Profit share scheme (after 6 months service). 
• Plus, much more! 

Read all about our fantastic benefits by clicking here.  

As a company that always looks to innovate and move forward, we love it when our people progress through the business. If career progression is something that is up your street, then we have training and development courses available and we’ll support you every step of the way. 

What you'll do

As the heart and soul of Greggs, our Shop management team play a crucial part in the business. This is management at its most practical – as well as leading the team to complete tasks, you'll need to roll your sleeves up, get involved in food preparation, serve customers and make sure the shop is clean, well-stocked and welcoming. As well as this you will be keeping a close eye on things like; wage controls, waste controls, training and customer service standards.