The District Manager, (DM) will use past successes in sales and customer service to develop and maintain relationships with existing Cox Automotive Canada (CAC) customers of the physical and digital auto auctions: Manheim & MUVIT and transportation services: Ready logistics, helping them fully understand and embrace the value proposition that CAC provides when it comes to all remarketing needs.
Specifically, the incumbent not only services existing accounts ensuring that all issues are quickly and effectively addressed and resolved but is expected to attain customer growth within their assigned territory across all available platforms by attracting new accounts and introducing customers to the full range of CAC services, including buying, selling, transportation and financing opportunities through CAC channels outside of the assigned market, as required. This position will report into Regional Sales Director
As part of their job responsibilities, DM is expected to:
Generate new business and revenue growth across multiple channels within assigned territories, while obtaining relevant market intelligence needed to support development of business, identifying trends and providing accurate short, mid and long-term forecasts while delivering superior customer experience and cooperating closely with Dealer Services, Inside Sales personnel & Business Development Center
Develop and execute plan to grow assigned accounts, including promoting special incentives as needed to drive desired business results and negotiating volume rebate plans as part of growth strategy (with prior approval)
Collaborate and deliver a pre-determined number of product presentations to prospective and current customers to achieve or exceed volume and revenue goals (monthly, quarterly and annual), as established by CAC leadership
Routinely deal with multiple management levels within automotive (franchise and independent) dealerships, automobile associations, automotive dealer groups and other entities identified as potential business clients
Service accounts in person and via phone/electronic means, looking for opportunities for incremental growth
Assess customers wholesale inventory needs and offers solutions that increase their business with CAC across all platforms (physical, digital and financial)
Know the competition and how to sell against it. Adhere to and strictly follow all Company policies, procedures and guidelines in relation to field operations
Lead assigned market in preventative maintenance: review reports and trends for exposure areas, identify markers for potential future delinquencies, proactively analyze dealer portfolio and performance for signs of instability and report to relevant departments in a timely manner
Manage service issues through multiple channels on behalf of customer and CAC until a satisfactory resolution is found, including assisting in audits and collection activities, as required
Utilize all available CRM & reporting platforms regularly, on daily basis
Qualifications:
Minimum of 5 years of Account Management or relevant B2B experience, preferably in automotive industry with proven track record of growing accounts from existing customer base
Bachelor’s degree or equivalent combination of education, training and experience
Understanding of automotive retail/wholesale marketplace in an operational context to best position the CAC Value Proposition
Must be collaborative, creative, entrepreneurial and passionate about the automotive industry with respect to remarketing, e-commerce & cutting-edge technology
Self-starter with excellent time management, organizational, problem solving and negotiation skills
Strong analytical skills and data driven thinking combined with excellent written and verbal communication skills
Ability to work in a high performance, fast-paced and result driven team environment, as well as independently with minimal or no supervision, under tight deadlines
Well versed in MS Office (Word, Excel, PowerPoint and Outlook) and SalesForce applications
Ability to travel 75% – 100% of time, primarily locally in the assigned geographical territory, with occasional overnight and long-distance travel (including national and international flights)
Valid driver’s license with clean driving record
Who We Are
About Cox Automotive
There’s nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic consumer brands like Autotrader and Kelley Blue Book, while others are creating the future of automotive at industry-facing brands like Dealer.com, Manheim and vAuto.
About Cox
We are the Cox family of businesses. We’ve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions – Cox Communications and Cox Automotive – are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. We’re also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. We’re looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you’ll be going with us, and the common purpose that unites us at coxenterprises.com.
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.
Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
Job ID: 82150
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