ABM (NYSE: ABM) is a leading provider of facility solutions with revenues of approximately $6.4 billion and over 130,000 employees in 300+ offices deployed throughout the United States and various international locations. ABM’s comprehensive capabilities include electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, janitorial, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. Founded in 1909, ABM provides custom facility solutions in urban, suburban and rural areas to properties of all sizes — from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports.

Job Title

Dispatcher

Education

High School or GED

Career Level

Experienced (Non-Manager)

Category

Aviation

Job Type/ FLSA Status

Salaried Non-exempt

Travel Required

None

Shift Type

Job Description

General duties include answering calls from different airport entities and have a working knowledge of SMG, so the correct personnel can be dispatched in a timely and efficient manner during normal operations and during emergency situations. Candidate must also be able to maintain the call center data base.

The ideal candidate should possess:

• Strong Customer Service skills
• Be detailed oriented with excellent organizational skills
• Decision making skills
• Basic computer skills
• Professional and courteous telephone manners
• Flexibility for covering other shifts is a must
• High school diploma
• Excellent benefit package and competitive salary offered.

Minimum Requirements

Education:

• High School Diploma or GED preferred.

Experience:

• Previous customer service experience preferred.

Overall:

• Must be 18 years of age or older. Must submit to and pass a drug screening. Must meet all requirements to receive required airport badge.

This job description is subject to change at any time, at the discretion of management. Must work schedule as assigned.