Job Description:

The Role

Fidelity Investments has an exciting opportunity for a Director level Chapter Leader of Quality Assurance. This role is in Healthcare Expense Management for Health Care Technology group. This individual will have the opportunity to craft our quality engineering strategy, influence Agile and DevOps practices, and lead QA members across multiple agile teams to support high quality delivery of Fidelity’s innovative healthcare solutions. This role will be based in MMK or RAL.

The Expertise and Skills You Bring

• BS degree required.
• 15+ years of industry experience in IT. Quality engineering experience preferred.
• Inspiring leadership to empower and support teams to tackle exciting opportunities in scale and efficiency. Promote engineering driven automation first culture and approach.
• Define test automation vision, roadmap, technology, and the ability to support team to implement.
• Curious about business process and impact of quality to business outcome and enjoy working in fast paced DevOps delivery structure.
• Be a strong and passionate advocate for quality and customer experience and work collaboratively with partners to drive product delivery.
• Execute on the best engineering practices and provide mentorship, training and high level directions to teams
• Make data driven decisions that help the team increase delivery velocity and improve quality.
• Work with other QA chapter leaders to reuse existing tools.

The Team

The Health Care Technology group delivers innovative solutions in Health Benefit Administration, Health Savings Account, Medicare and AI-driven Integrated digital solutions to help Fidelity’s clients and customers meet their healthcare needs. The Digital QA chapter works in Agile delivery model and apply DevOps practice to support critical digital applications. The candidate will collaborate closely with development teams and business partners to be the quality champion and help delivery superior product quality and customer satisfaction.

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award(opens in a new tab), we have been recognized by our employees as a Best Place to Work in 2022. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

As a result of COVID-19, many of our associates are continuing to work remotely. When Fidelity employees eventually return to the office, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling “Dynamic Working(opens in a new tab).” 

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by sending an email to accommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 2.