Job Description

At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.

As Director, Performance Analytics, you develop and deliver data-driven insights on global and regional trial operations for BMS’s innovative pipeline. You partner closely with clinical operations and planning teams to identify key business questions and hypotheses, run analytic projects, and deliver actionable insights. You enable effective business performance management through the delivery of actionable, predictive KPIs that are embedded in performance monitoring tools. You drive the development and delivery of metrics and benchmarks that measure and predict performance across all trial intervals and you facilitate quarterly review of these important metrics. You evaluate and identify opportunities for continuous improvement based on comparative assessments with industry benchmarks & internal targets. Additionally, you represent BMS at benchmarking consortia and drive the annual benchmarking processes for clinical. Your analyses, insights and recommendations contribute to even more effective trial operations and pipeline health.

You will partner with other performance analysis leads to create an integrated assessment of clinical trial performance and characterize its impact on advancing the BMS pipeline to deliver new treatments to patients in need. If you enjoy the complexity and richness of clinical operations and have a passion to use data to assess and predict performance, we look forward to meeting you!

Key Responsibilities and Major Duties

• Analyze clinical trial operational performance, with a focus on global and regional operational activities, evaluating performance relative to industry peers and targets

• Deliver data-driven insights and develop key performance indicators that will predict timeline or execution risk

• Serve as analytics champion for clinical operations and relevant clinical functions

• Proactively network and liaise with cross functional business stakeholders to identify, contextualize and deliver high value analytics and insights, while ensuring objectivity and consistency across the enterprise

• Lead delivery of performance monitoring tools and serve as business owner, driving development in a way that meets needs of relevant functions

• Develop monthly, quarterly analytic reviews and deliver high-value analyses of trial performance according to needs of strategic and operational leaders

• Perform diagnostic and descriptive analytics to identify performance trends, root cause assessments and identify areas of continuous improvement

• Perform or guide predictive analytics to proactively identify analytical areas of risk and innovative predictive indicators on trial operational and health

• Develop and enhance trial performance monitoring tools and provide regular insights to clinical operations teams

• Drive overall annual clinical benchmarking programs and specialty studies, managing budgets, review cycles and timelines

• Drive relevant strategic and process improvement initiatives to bring an explicit performance measurement framework to business process management

• Drive analytic & reporting capability roadmap for clinical performance analytics, including opportunities to implement advanced analytic techniques like RPA

(Disclaimer: The responsibilities listed above are only a summary and other responsibilities will be requirements as assigned)

List of minimum requirements

• Degree in scientific or technical field, advanced degree preferred

Experience – Responsibility and minimum number of years

• 10+ years’ experience in the pharmaceutical, CRO, healthcare or technical industry

• Experience in global or regional clinical operations or related clinical trial functions is preferred

• Demonstrated ability to use data to drive decisions and answer key business questions

Competencies

• Deep understanding of clinical operations at global and regional levels

• Demonstrated ability to independently evaluate and draw insights on performance metrics, identifying impacts on operational health and business processes

• Understanding of the application of advanced analytics, including predictive analytic modeling approaches related to structured and unstructured data is ideal

• Experience delivering in a matrix organization, including articulating value propositions, balancing a complex book of work while making trade-offs and managing demand

• Excellence in meeting facilitation and in both written and oral communication

• Demonstrated ability to build relationships (both virtual and in person) with executives and peers, including ability to negotiate and manage stakeholder engagement

• Ability to be flexible and adapt quickly to the changing needs of the organization

Software:

• Familiarity and direct experience with systems used to manage clinical trials; e.g., clinical trial management systems (Oracle, Rave), EDC, site monitoring, document management

• Excel (advanced proficiency)

• Microsoft Office

• Predictive / advanced analytic software or methodologies is a plus (SAS, R, data mining, visualization tools/techniques, Luminoso, SQL etc)

Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. 

Physical presence at the BMS worksite or physical presence in the field is an essential job function of this role which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and enhances the Company culture.

To protect the safety of our workforce, customers, patients and communities, the policy of the Company requires all employees and workers in the U.S. and Puerto Rico to be fully vaccinated against COVID-19, unless they have received an exception based on an approved request for a medical or religious reasonable accommodation.  Therefore, all BMS applicants seeking a role located in the U.S. and Puerto Rico must confirm that they have already received or are willing to receive the full COVID-19 vaccination by their start date as a qualification of the role and condition of employment.  This requirement is subject to state and local law restrictions and may not be applicable to employees working in certain jurisdictions such as Montana. This requirement is also subject to discussions with collective bargaining representatives in the U.S.

Our company is committed to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace adjustments and ongoing support in their roles. Applicants can request an approval of accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application or if you are applying to a role based in the U.S. or Puerto Rico and you believe that you are unable to receive a COVID-19 vaccine due to a medical condition or sincerely held religious belief, during or any part of the recruitment process, please direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

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