About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 98,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

The Director of Marketing/Multi-housing is a member of the multi-housing leadership team reporting to the Director of Property Marketing, Investor Services.  The position will work in close partnership with the Managing Director and the SVP of Operations for multi-housing to build out a strategy and team to internally support the multi-housing platform as well as the onsite marketing efforts.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

Develop and lead the execution of the multi-housing marketing annual business plan, propose and manage annual and long-term budgets to appropriately resource the business, and present updates, reports, re-forecasts, and other business plan reviews to inform key business leaders of the progress on achieving established goals and priorities Oversee JLLMH brand development and grow visibility for national pipeline inclusive of community branding, product development, and customer experience standards Participate in identifying a best-in-class Proptech stack ensuring we are agile, data-driven, and customer-focused, and have the right tools, technology, and processes to support the onsite teams and drive revenue and growth including:

Reputation management

Digital marketing including social media, paid search, social advertising, analytics, and AI

Lead management and leasing including online and paperless functions

Resident communication

Actively participate in the acquisition of new business by being an integral part of the new client preparation, pitch calls, and in-person pitches Develop and oversee a leasing-centric operating model to support onsite leasing strategies and goals.  Assist with documenting processes and procedures into internal standard operating procedures Define marketing reporting and dashboard development, analysis, and delivery for internal stakeholders and clients Grow and advocate for the JLLMH division by ensuring the group is visible and supported across the organization Collaborate with other JLL marketing departments as appropriate including research, technology, public relations, internal communications, Experience Management, and Flex. Communicate effectively to other departments through a strong partnership Oversee the review of all national marketing vendors, contracts, and implementation

EDUCATION:

Bachelor’s degree from an accredited university in marketing, public relations, design, business, analytics and/or related field, required.

Master’s in business administration, marketing, management and/or related field, preferred.

EXPERIENCE:

15+ years in marketing, brand development and/or public relations is required

12+ years in real estate marketing with a specialty in multifamily assets is required

10+ years managing and growing a team of people is required

Benefits:

Our benefits are a good reason to come to JLL.

We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people, and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.

Benefits to eligible employees, include: 

401(k) plan with matching company contributions

Medical, Dental & Vision Care

6 weeks of paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Flexible Work Arrangements may be available

Executive Benefits

What you can expect from us 

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

We can’t wait to see where your ambitions take you at JLL. Apply today!