Job Description:

The Role

We are looking for a hardworking individual ready to join a dynamic DocuBot team responsible for developing AI-powered document management platform to enable straight through processing. These solutions will use innovative design, ML/NLP techniques and development practices to identify & classify forms for easier consumption and automated processing.

The Expertise and Skills You Bring  

• Bachelor's degree or equivalent experience with 8+ years of experience developing digital solutions, client experience design, and technology delivery.
• Strong product development skills, including experience with user experience design practices, experimentation, and measurement.
• Experience identifying and working with data to analyze, find opportunities, drive fact-based decision making, and measure results
• Ability to think strategically about business goals and roadmap how the unique elements fit together
• Ability to build credibility and trust with diverse partners and understands how to influence without authority
• Ability to encourage, prioritize, and coordinate delivery, providing strategic guidance to align efforts while clearly communicating progress, decisions, blockers, and risks to partners.
• Experience collaborating and translating business requirements into action for designers and developers in an agile environment.
• Working experience within an agile (SCRUM, XP, Kanban, etc.) development environment, Agile ceremony management expertise or desire to quickly adopt
• Demonstrate the ability to work in a fast paced, collaborative, client-centric environment and possess a positive, can-do demeanor

The Team

You will be part of a team responsible for the creation and support of multiple customer and associate facing AI-powered solutions on multiple channels. This role is for a Seasoned Business Analyst looking to build a career in the fast-paced arena of natural language digital solutions, who can help the team execute on a mission critical customer experience driven vision.

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award(opens in a new tab), we have been recognized by our employees as a Best Place to Work in 2022. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

As a result of COVID-19, many of our associates are continuing to work remotely. When Fidelity employees eventually return to the office, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling “Dynamic Working(opens in a new tab).”

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by sending an email to accommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 2.