Job Description

At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.

The Head of Clinical Trial Business Delivery has primary accountability for strategic visioning and execution of performance measurement, operational governance, and overall delivery of the BMS clinical trial portfolio. By enabling the business through data-driven behavior methodologies, expected outcomes of this role include providing leaders and functions with visibility into ongoing performance, setting expectations for improved performance, and identifying areas of opportunity for cross-functional clinical trial business acumen and action. Areas of focus and deliverables include, but are not limited to: operational Governance forums, risk and issue escalation management, metrics definition, reporting, and action planning, key performance indicator management, goal and objective setting and reporting, cross-functional reporting connectivity, organizational data literacy, systems data quality and integrity, agile development of technology, and reporting solutions, change management, and driving cross-functional accountability. This position has direct interface with all functions of R&D, primarily Research and Development Strategy and Planning (RDSP), Development Teams, Enterprise Information Management (EIM), Information Technology (IT), Business Insights and Analytics (BIA), Biometrics and Data Science (BDS), while partnering closely with leaders across GDO.

• Lead strategic visioning and execution of both operational and quality performance by:

• Evaluating the larger portfolio, business operating model, external environment, and critical decisions to improve outcomes of performance, quality, and efficiency

• Collaborating with and representing all functions of GDO when designing and creating frameworks to address critical business needs and driving visibility to the delivery of the BMS clinical trial portfolio

• Designing enablement tools and systems with user experience ease and high utilization and effectiveness outcomes

• Improving data literacy and enabling data-driven decision making across GDO and RDSP

• Moving data to insights to actions with clear accountability and governance

• Lead GDO operational governance by:

• Visioning and leading teams to execute GDO operational governance inclusive of GDO Pillar Reviews, GDO Executive Portfolio Review, and functional governance triage

• Identifying and actioning appropriate risk and issue escalation pathway definition within GDO and connecting to Enterprise Governance

• Establishing reporting capabilities and outputs that are effectively utilized across functions, leader and department forums, GDO, and Enterprise Governance

• Drive the operational execution of the clinical trial book of work by:

• Increasing understanding and visibility of the ongoing book of work performance to the broader GDO organization and functions within

• Evolving predictive understanding of portfolio and trial delivery risk and proactive action

• Representing GDO functional perspectives across R&D priorities and the larger book of work

• Understanding business needs and questions while triaging and working diligently to

• Defining and leading clear accountability measures for clinical trial execution performance

• Identifying trends, risk, and issues as leading and lagging indicators with appropriate escalation to leaders across GDO for action and accountability

• Enhancing operational data literacy, quality, and transparency

• Driving data driven decision making on trials and assets connected to the overall portfolio, improving holistic decisions for GDO effectiveness

• Ensure effective data-driven (quantitative and qualitative) decision making in the delivery of clinical trials by:

• Representing GDO functional perspectives across large R&D initiatives

• Structuring the content required to go into program, protocol, and functional oversight of clinical trial delivery and performance inclusive of definition of measures and governance

• Understanding of strategic plans for trial, asset, and portfolio execution with enabling function, data, and technology partnership

• Driving appropriate risk and issue escalation framework, enabling functions to perform at higher standards

• Skills/Knowledge Required:

• Analytical skills combined with excellent written, verbal and interpersonal skills

• Advanced/master knowledge of clinical trial operations, data culture, literacy, and communication

• Innovative mindset with demonstrated strategic problem solving and risk taking

• Demonstrated ability to lead teams in high impact areas

• Advanced understanding of technology and dashboard design and builds

• Demonstrated metrics and reporting capabilities

• Ability to clearly articulate and cultivate business needs and business questions

• Problem-solving mentality with proven track record of resolution and ownership

• Ability to drive and make critical decisions to drive effective execution of clinical trials with incorporated rationale

• Strong oral, written, and organizational skills

• Independent thinking, good judgment and creative problem solving skills

• Information seeking and strategic approach to decision making

• Global clinical operations expertise across a portfolio, program, and study

• Cross-functional collaboration (external to operations) and the ability to drive quick action and decisions

• Proficient in both matrix and line leadership

• Competent in computer skills (Microsoft Office, business analytics programs, and other intermediate to advanced tech platforms)

• Excellent interpersonal, facilitation, communication, and influencing skills required

Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. 

Physical presence at the BMS worksite or physical presence in the field is an essential job function of this role which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and enhances the Company culture.

To protect the safety of our workforce, customers, patients and communities, the policy of the Company requires all employees and workers in the U.S. and Puerto Rico to be fully vaccinated against COVID-19, unless they have received an exception based on an approved request for a medical or religious reasonable accommodation.  Therefore, all BMS applicants seeking a role located in the U.S. and Puerto Rico must confirm that they have already received or are willing to receive the full COVID-19 vaccination by their start date as a qualification of the role and condition of employment.  This requirement is subject to state and local law restrictions and may not be applicable to employees working in certain jurisdictions such as Montana. This requirement is also subject to discussions with collective bargaining representatives in the U.S.

Our company is committed to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace adjustments and ongoing support in their roles. Applicants can request an approval of accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application or if you are applying to a role based in the U.S. or Puerto Rico and you believe that you are unable to receive a COVID-19 vaccine due to a medical condition or sincerely held religious belief, during or any part of the recruitment process, please direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

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