Job Description
Job Purpose
As an Electric Power (EP) Digital Sales Representative you will be responsible for enabling services growth by driving value for our customers, dealers and business partners through additional connected assets in your region (Asia Pacific). You are the single point of contact for dealers and customers into the EP Digital Services team. You will manage all EP Digital Services initiatives including: 2G/3G Obsolescence, increasing factory fit activation rate and exceeding our connected asset goals, while driving value for customers.
What will you do?
Consult with dealers and customers to market and sell Caterpillar digital technologies. Leverage technology application knowledge and influence skills to challenge customers, demonstrate customer benefits of Caterpillar telematics, improve closure rates, and improve sales force effectiveness. Provide training to dealers and customers as well as bring critical VOC & VOD back to the enterprise.
- Travel up to 50% of the time (Within Asia Pacific region)
- Develop and execute regional digital go to market strategies
- Use insight and consultative selling techniques to teach customers, offering unique perspectives on their business, which link back to EP Digital Services offerings
- Collaborate with Marketing to ensure consistent messaging to customers and gather voice of customer information. Collaborate and support industry prime product and product support sales teams.
- Provide market input to key internal business partners by collecting voice of customer from regional field teams and dealers
- Lead analysis of industry key competitors’ regional strengths, weaknesses, and marketing tactics.
- Collaborate with and support Cat dealers, industry sales, product support sales, and digital & technology teams. Support dealer development, providing training and sharing best practices with dealer PSSRs, sales reps, and connectivity specialists.
- Support field follow of new products, technologies, and customer solutions.
- Support dealer and Caterpillar reps with customer visits, training and sales calls.
Qualifications
- Bachelors’ degree or equivalent years of professional experience
- Prior dealer facing, Electric Power or digital experience
Location & Territory
- This is a position that travels frequently
- This position covers Asia Pacific region
Additional Skills for Success
- Experience within Electric Power
- Previous field experience (Prime Product Sales, Aftermarket, etc)
- Demonstrated ability to sell technology, subscriptions, apps, or software directly to customers
- Individuals trained in solutions selling or value selling
- Communicate effectively with others in the work group, dealer personnel and customers.
- Demonstrated ability to work independently
Employee benefit details
Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.
Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of a variable bonus.
Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).
Final details
- Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.
- Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of Singapore which can be found through our employment website at ​ www.Caterpillar .com/Careers.
- For more information, visit caterpillar.com. To connect with us on social media, visit caterpillar.com/social-media
Job ID: 121219