Digital Channel Data and Analytics Manager, Western Europe

Digital Channel Data and Analytics Manager, Western Europe

Digital Channel Data and Analytics Manager, Western Europe

Job Overview

Location
London, England
Job Type
Full Time Job
Job ID
91116
Date Posted
1 year ago
Recruiter
Zara Davies
Job Views
152

Job Description

The people here at Apple don’t just create products—they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.Apple’s Sales organization generates the revenue needed to fuel our ongoing development of products and services. This in turn enriches the lives of hundreds of millions of people around the world. Our sales team is, in many ways, the face of Apple to our customers.In this role you will be a key contributor to Apple’s regional digital commerce strategy in Channel and will be responsible for driving and maximizing Apple’s business through innovative data and analytics management and insights development.You will collaborate closely with Apple’s Worldwide (WW) and Western Europe (WE) digital channel teams, regional sales teams, cross-functional business partners and external partners to revolutionize digital partner engagement and transform Apple’s customer experience with data.

Key Qualifications

  • Relevant and recent experience as a data analyst/data scientist, ideally within an digital function or eCommerce company
  • Possesses an uncanny ability for recognizing business opportunities through data and developing actionable commercial insights
  • Passion for all types of data analytics: descriptive, diagnostic, predictive and prescriptive; with a strong focus on data mining and working with structured, semi-structured and unstructured data
  • Experience working with and deploying modern data and analytics solutions, such as BI applications, ETL tools, advanced data processing and visualization. For example, Tableau (including Prep), ThoughtSpot, Google Analytics 360, Alteryx, advanced Excel, Python / R is a plus
  • Experience working with large scale data and analytics platforms to manage digital KPIs, benchmarking, testing and optimization capabilities and results
  • Experience with designing, planning and analysing A/B experiments, UX project impact and customer engagement across digital commerce partners
  • Entrepreneurial and curious mindset with an ability to navigate ambiguity while being able to “focus on what matters most”
  • Ability to simplify complex ideas and communicate effectively, both verbally and in writing, to technical and non-technical audiences to drive digital commerce strategy in WE Channel
  • Proven experience succeeding in complex, matrix and cross-functional projects with the ability to inspire and influence across the full organizational spectrum
  • Strong organizational skills with an ability to structure and streamline various work streams while maintaining attention to detail

Description

•Responsible for ensuring data and analytics enable key customer experience (CX) and sales decisions across product categories, channel partners and WE markets•Develop scalable solutions to streamline, curate and manage data, developing insights that power the measurement and analysis of digital KPIs, market trends and sales program•Work closely with WW and WE digital channel sales team to support the development and implementation of advanced data and analytics products and capabilities•Assess the potential and effectiveness of initiatives against performance benchmarks and investment levers, identifying tangible commercial opportunities to optimize Apple’s digital partnerships•Partner with Apple’s digital CX teams to develop critical insights, driving the optimization of the CX testing strategy and roadmap•Support the WW/WE sales teams in the development of business cases, playbooks, channel partner sell-ins and digital channel margin framework modeling, influencing digital strategy through data•Develop and manage the cadence for the consistent reporting of key trends, partner performance and data best practices•Develop holistic benchmarking of digital channel partners comparing effectiveness & potential of their online versus physical routes to market capabilities across product categories

Education & Experience

Bachelor’s degree in a quantitative field such as Computer Science, Engineering, Statistics, Mathematics, Economics, Finance or related field.MBA (preferred)

Additional Requirements

  • Apple is an Equal Opportunity Employer that is committed to inclusion and diversity.

Job ID: 91116

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