Digital Analyst – Salary £45k to £65k

Are you solutions focused and always looking to innovate and improve with a healthy curiosity?

We have an exciting opportunity for experienced Digital Analyst with a track record of working with businesses to deliver change and innovation. This is a great opportunity for someone who has a thirst for knowledge and self-development and enjoy sharing that with others.

We are currently undergoing a huge strategic transformation, leveraging data and digital to transform the way our customers engage with, and get value from our products and services. This is your chance to play a key role in it!

A bit about the job:

As a digital analyst, you will play a key role in helping to maximise the customer and commercial value across our Digital Estate.  Focus area is to support the delivery of personalised and automated customer processes as well as customer data across our sites to enhance customer experience. You will be combining digital (web / app) to provide deep-dive analysis on customer journeys and propositions as well as working with the business stakeholders and working groups, to ensure decisions are supported with relevant, accurate and timely information.  

Skills and experience we’re looking for:

• Be educated to degree or post-graduate level, in a numerate or business/marketing discipline, or able to demonstrate equivalent knowledge and ability developed through industry experience 

• Have working knowledge of building dashboard, data visualisations through, but not limited to, Excel, VBA, Tableau, Qlikview, Adobe Analytics and have experience working with web analytics platforms such as Adobe Analytics or Google Analytics

• Be a highly analytical, energetic problem-solver who thrives on challenge, change and ambiguity 

• Thrive on communicating and presenting your findings to stakeholders of all levels 

• Able to communicate complex technical concepts to specialist / non-specialist audiences 

What you’ll get for this role:

• Starting salary between £45k and £65k (depending on location, skills, experience, and qualifications)

• Generous pension (starting level Aviva contributes 8% when you contribute 2%)

• Eligibility for annual performance bonus

• Family friendly parental and carer’s leave

• 29 holiday per year plus bank holidays and the option to buy/sell up to 5 additional days

• Up to 40% discount for Aviva products

• Brilliant flexible benefits including electric cars

• Aviva Matching Share Plan and Save As You Earn scheme

• 21 volunteering hours per year