Inside Product Specialist IV

At Dell Technologies, we create the extraordinary. Our Inside Product Specialists are the experts who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Inside Sales teams rely on them for technical consultancy during the sales process. They directly advise customers on everything from product features and configurations through to pricing and availability. Crucially, however complex the question, they’re ready to deliver technical solutions to meet customers’ needs via phone, chat, web or email.

Join us as an Inside Product Specialist on our Dell Partner Software Federal Solutions team in Round Rock, TX to do the best work of your career and make a profound social impact.

What you'll achieve

As an Inside Product Specialist, you will deliver technical solutions that address customers’ varying needs, either working on your own or with a subject matter expert on more complex solutions.

You will:

• Responsible for selling a defined set of products and services taking around 5-10 inbound phone calls
• You will act as a technical resource to support the sales organization to meet their objectives
• Utilizes a strategic approach to identify, evaluate, and recommend business solutions considering customer needs and Dell interests.
• Identify customer needs and requirements, and recommend the appropriate products and solutions making around 15-25 outbound calls to acquire and follow up
• Promote and position key strategic products and service offerings

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• 8-10 years of relevant industry experience
• Basic Knowledge of the full range of 3RD party software technology products and services
• General industry and competitor knowledge
• Bachelors or Associates degree preferred