Dealer Relationship Manager

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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Develop and manage new and existing dealer client relationships in assigned territories. Produce appropriate level of volume/portfolio growth on a monthly basis. In addition, support all Integrated Relationship Management (IRM) initiatives directed by management.

\"ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time.  
1. Build and maintain strong dealer relationships by presenting the company’s value promise to all dealership personnel inclusive of Finance Directors, Sales Managers, General Managers and Dealer Principals. Update the dealer on current programs, changes and special promotions.  
2. Follow up on approved applications while educating dealers on benefits of our program and overall ability to build dealer profit.  Train dealers on funding process and requirements to improve efficiency and overall quality while improving dealer Contracts in Transit (CIT).
3. Visit or call active dealers or prospects on a daily basis and document these activities in Salesforce.com.
4. Maintain the assigned Key Performance Indicator standards set for the market.
5. Assist in underwriting applications submitted by dealerships adhering to guidelines and policies.  Assist Loan Processing team in retrieving missing stipulations on contracts.
6. Assure asset quality and profitability of assigned dealers based on Regional Acceptance Corporation\'s loan criteria and policies based on current risk standards.
7. Monitor and communicate dealer portfolio performance trends with dealership management.
8. Assist in resolving any dealer issues such as straw purchases, missing titles, rebates and missing options.
9. Other Critical Tasks and Duties assigned. 
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor’s degree or equivalent education and related training or experience
2. Three years of industry-related experience with a working knowledge of automotive lending.
3. Excellent marketing and communication skills
4. Excellent problem-solving skills and analytical abilities
5. Excellent interpersonal skills to maintain strong relationships with dealers as well as associates
6. Strong sales and negotiation ability to close dealers on our program
7. Ability to work independently during times of limited supervision
8. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
9. Ability to travel, occasionally overnight
10. Reliable and professional personal transportation to perform designated duties.

Preferred Qualifications:
1. Ability to work with minimum supervision
2. Lending experience in a finance environment
3. Established relationships within designated market

OTHER JOB REQUIREMENTS / WORKING CONDITIONS

Sitting/Standing/Walking/Bending/Lifting
      Sitting (if checked, indicate frequency)
                           Occasionally (Less than 25% of the time)
       Standing (if checked, indicate frequency)
                           Occasionally (Less than 25% of the time)
      Walking (if checked, indicate frequency)
                        Occasionally (Less than 25% of the time)     
☐      Bending (if checked, indicate frequency)
                        Choose an item.
☐      Lifting (if checked, indicate pounds)
                           Choose an item.

   Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
   Manual Dexterity / Keyboarding 
Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
   Availability
Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
   Travel (Must select one)
Up to 75%

 

Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace.

Thank you for your interest in Truist! BB&T and SunTrust have come together in a transformational merger of equals to create Truist, the premier financial organization in the country. You may notice references to our legacy company names, BB&T and SunTrust, in places throughout this site. All such references should be understood to refer to Truist moving forward while we continue to transition to the Truist name.