Within Accredo’s Learning & Development (L&D) team, we are looking for a Data Measurement & Reporting Lead Analyst with deep experience performing front-end analysis and a solid track record of proposing highly effective changes to the learning experience based on data. We want you to help us identify trends and areas for improvement, share data-grounded insights, and propose and drive innovative solutions that are scalable in improving team effectiveness and performance. You will drive L&D’s business intelligence and be responsible for accurate tracking, trending, data analysis, and presenting data and solutions to our Accredo L&D teams and internal customers.

Essential Functions

• Utilize in-depth professional knowledge and acumen to develop models and procedures, and monitor trends across the L&D teams and the business groups we support.
• Source key enterprise learning portfolio metrics, conduct complex data analyses, maintain multiple customer-facing dashboards, and develop new solutions based on stakeholder and internal customer feedback to improve quality, compliance, and learner experience.
• Monitor quantitative and qualitative reports, dashboards, and survey feedback to assess team performance statuses and help answer critical L&D and business questions.
• Coordinate and interface with internal teams to gather project requirements and provide insight into capabilities, best practices, and solutions.
• Seek requirements to build scalable, learning data and information solutions that measure impact and ROI.
• Research and present new enhancement solutions to support internal strategic business framework.
• Communicate results and suggestions effectively to the stakeholders involved, including designing visual representation of findings and contributing to the improvements that are recommended.
• Identify LMS configuration strategy ensuring data is structured effectively to flow from it into Tableau and other internal applications.
• Provides advanced professional input to complex L&D assignments and projects.

Qualifications

• Bachelor’s Degree with minimum of 3 years relevant experience, or Master’s degree with minimum of 2 years of relevant experience
• Minimum of 2 years experience with Tableau (preferred) and/or other visualization tools
• Strong knowledge of database management concepts, application and data modeling, and how data flows into and out of applications
• Extensive experience with Excel including implementing data structures that streamline report extraction and data analysis required
• Exceptional math and communication skills and strong written and verbal communication skills required
• Strong experience with MS Office products including SharePoint, PowerPoint, Word, and Outlook
• Analytical and strategic, with a pragmatic sense of how to get things done
• Ability to work independently, present and coordinate with a team, or function as a lead creative problem solver

This position is not eligible to be performed in Colorado.

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.