At Cox, we’re forward-thinking innovators who put people first. Our award-winning workplace culture is centered on inclusion and kindness, and we’re looking for people to join our mission to be a force for good in the world. Come build a better future with us across automotive, communications, the environment and more.

We want to do everything we can to keep our employees safe and healthy. Therefore, where permitted by applicable law, you will need to be fully vaccinated against COVID-19 to be considered for this U.S.-based job. Reasonable accommodations for medical and religious objections will of course be considered.

Keep reading to learn more about this opportunity to join the Cox family of businesses.

Job Summary:

Cox Communications, Inc. is seeking a Pricing Analyst II who is incredibly curious about marketing and pricing analytics, developing capabilities, and continuous improvement.  This essential role on the Cox Business Pricing and Analytics team drives execution and fulfillment of the VISA prepaid card program.  The candidate also provides reporting and analytics in support of pricing architecture and offers strategy decisions.  The candidate’s work requires close collaboration with Field Marketing, Operations, Product, Sales, and other teams to deliver results.

Essential Responsibilities and Duties:

Maintain and execute gift card query to identify all qualifying gift card customers, and drive improvements to the customer experience

Serve as primary liaison with internal boundary partner teams (field marketing, business operations, etc.) and external gift card vendor

Maintain weekly and monthly reports on key gift card metrics (qualifications, redemptions, escalations, etc.) and provide regular readouts to the SMB Acquisition Pricing team

Translate business problems into analytical problems, extract and manipulate data, conduct statistical analyses to infer business meaning of results and develop recommendations

Design, develop, manage and distribute reporting to measure new customer activity, product pricing and promotional effectiveness

Monitor, analyze and report on key tracking metrics including new customer sales volume, average revenue per customer, offer usage, discounting, etc.  Leverage analyses and findings to drive offer recommendations

Support the development and execution of pricing strategies to drive new customer acquisition and revenue growth

Develop effective presentations, articulating results from analyses and opportunities for growth and development to internal customers with ease

Lead ad-hoc quantitative analysis and research deep dives

Partner with Pricing Operations and other boundary partners as needed to ensure the timely, accurate and efficient implementation of pricing projects

Develop innovative methods and tools for reviewing, analyzing, forecasting and presenting pricing achievement of goals

Investigate and provide initial response to all reward card escalations within one business day of receipt

Develop and maintain a working knowledge of Cox Business products

Qualifications:

Minimum:

Bachelor’s degree in Business Administration, Finance, Economics, Math, Engineering, Computer Science or equivalent

2+ years of work experience in data analytics, pricing, marketing analytics, finance, technology, or product management in a competitive industry with similar responsibilities

Strong ability to create, organize, analyze, and interpret complex data sets, draw conclusions, and clearly and concisely communicate findings and recommendations to others

Passion for gathering, manipulating, and interpreting data and uncovering insights that drive business decisions

Proficiency with quantitative tools including Excel and presentation tools such as PowerPoint and willingness to learn new software tools that may become available to the team

Proficiency level in at least one of the following: SQL or Tableau or equivalent

Strong analytical and problem-solving skillset

Self-starter with the ability to manage time and multiple assignments, shift priorities and work independently to meet project deadlines

Excellent interpersonal, presentation, and collaborative skills to work effectively with teams throughout the organization

Ability to grasp and explain complicated subject matter to others across the organization that are less connected to the situation and/or are less technically oriented

Must possess an internal client service orientation and work effectively in a matrix management environment

Outstanding attention to detail

Willingness to travel up to 5%

Preferred

 Advanced degree with an emphasis on quantitative analysis (e.g., economics, finance, business analysis, engineering or equivalent)

Experience with Alteryx

Experience with promotions execution and fulfillment

Experience with pricing analytics

Experience with Salesforce reporting & analytics

Experience in product pricing architecture and bundle pricing development

Proficiency with data mining and visualization tools including SQL, Tableau, MicroStrategy, Python, or equivalent is preferred but not required

Experience presenting and pitching recommendations to senior leaders

Experience in the telecommunications industry or other subscription-based business

 Who We Are

About Cox Communications

Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique.

About Cox 

We are the Cox family of businesses. We’ve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us.  Our primary divisions – Cox Communications and Cox Automotive – are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators.  We’re also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation.  We’re looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you’ll be going with us, and the common purpose that unites us at coxenterprises.com. 

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).  For more details on what benefits you may be offered, visit our benefits page.  

Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations:  Cox accepts resumes only from agencies with which we formally engage their services.   Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.