Customer Success Engineer

Customer Success Engineer

Job Overview

Location
San Jose, California
Job Type
Full Time Job
Job ID
36586
Date Posted
4 months ago
Recruiter
Zara Davies
Job Views
187

Job Description

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!


 

The Opportunity

  • Enhancing communication through rich graphical media has been at the heart of Adobe since its founding. Adobe\'s PostScript language democratized digital printing by enabling desktop publishing, and today Adobe\'s PDF technology continues to transform how people communicate and collaborate. The leading vendors of enterprise and production printing devices and print workflow software use Adobe technology in their products.
  • You will be the main technical interface between Adobe and our OEM partners. Your job is to help our partners succeed in their integration of Adobe\'s technologies for print and publishing into their systems and build class-leading products. In this role, you become a trusted technical advisor to our partners, and provide deep expertise in PDF and our related SDKs.

What you\'ll Do

  • Assist OEM partners in integration of Adobe technologies into their products during all stages of product development life cycle
  • Triage problem reports and provide initial analysis to development teams
  • Develop source code samples demonstrating use of Adobe SDKs
  • Define requirements and customize standard SDKs for OEM partners
  • Provide domain expertise in Adobe print and publishing technologies
  • Develop and present technical training materials to customers

What you need to succeed

  • Bachelors degree in computer science or related field or 7+ years of equivalent practical experience
  • Proven experience developing complex applications in C++
  • Experience in any of the following areas a plus: image processing, colorimetry, performance analysis, 2-D raster graphics, interpreted languages
  • Experience with print publishing and PDF or other page descriptions languages a huge plus

Job ID: 36586

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