Responsibilities

Customer Relationship Management Ã¢â‚¬â€œ You will nuture and establish relationships with key customer stakeholders to enable quality solution planning, delivery execution and governance.
 
Account Planning Ã¢â‚¬â€œ You will partner with Account team peers to drive conversations with customers that define and prioritize the strategic alignment between your customer’s objectives and Microsoft’s goals.
 
Opportunity and Pursuit Management Ã¢â‚¬â€œ You will bring forward customer insights to sellers to support them in identifying and producing opportunities.

Consumption and Delivery Execution Ã¢â‚¬â€œ You will lead the delivery of Microsoft solutions and take ownership for team coordination that accelerates production level consumption across solution areas to help our customers achieve their goals.
 
Technical Skilling Ã¢â‚¬â€œ You will build technical competency that supports customer advice, connecting their business goals to Microsoft solutions

Qualifications

Required/Minimum Qualifications :

• Master's Degree in Engineering, IT, Business or related field AND 3+ years solution delivery, practice management, customer-facing consulting, or portfolio management experience
• Bachelor's Degree in Engineering, Information Technology, Business or related field AND 4+ year(s) work or internship experience in solution delivery, practice management, customer-facing consulting, or portfolio management experience
• OR equivalent experience. 

Additional or Preferred Qualifications :

• Master's Degree in Engineering, IT, Business or related field AND 6+ years solution delivery, practice management, customer-facing consulting, or portfolio management experience
• Bachelor's Degree in Engineering, Information Technology, Business, or related field
• AND 8+ years solution delivery, practice management, customer-facing consulting, or portfolio management experience
• OR equivalent experience

Professional

• 3+ years relevant work experience within customer industry.
• Project Management Institute (PMI) or equivalent Project Management certification.
• Prosci or equivalent change management certification.
• Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification.

Technical
Breadth of knowledge across Solution Areas, including:

• Solid understanding of Microsoft’s products, technologies and solutions.
• Technologies: Cloud, mobile, web application development, cloud-native application architecture
• Microsoft certification in relevant technologies (e.g.: Azure, M365), or competitor equivalent.