Company Description

Avery Dennison Corporation (NYSE: AVY) is a global materials science company specializing in the design and manufacture of a wide variety of labeling and functional materials. The company’s products, which are used in nearly every major industry, include pressure-sensitive materials for labels and graphic applications; tapes and other bonding solutions for industrial, medical, and retail applications; tags, labels and embellishments for apparel; and radio frequency identification (RFID) solutions serving retail apparel and other markets. Headquartered in Glendale, California, the company employs more than 35,000 employees in more than 50 countries. Reported sales in 2021 were $8.4 billion. Learn more at www.averydennison.com.

Job Description

For our Customer Service team we are hiring a fresh mind for this very challenging supporting role in a very fast growing business and within a high performing team as Customer Service Representative 

What we can offer you! Your Role: 

As Customer Service Representative you will further develop current and future business with our customers. As well you realize and develop new business relationships with current customer, maximize added value to customer leveraging our capabilities and building stronger customer intimacy. 

Activities may include, but are not limited to:

Manages accounts in terms of order processing, order follow up, pricing integrity, on-time deliveries, and complete order fulfillment.
Process client invoices and maintain effective relationships with clients, carriers, customs etc.
Receive and respond to drivers waiting and/or receiving incoming calls pertaining to shipments.
Compile and review require customs documentation.
Utilize the documents, work standards, and system technology to precisely complete the data entry for each shipment.
Participate and support other team members with accounts and workload, on day-to-day operations including setting priorities, organizing, scheduling work and problem solving.
Coordinate carrier release by submitting required documents and freight payments.
Do proactive selling and other commercial activities.
Manage a large workload of accounts, Perform sometimes as order entry.
Handle different systems.
Other related duties as assigned.

Qualifications

What we expect from you! Your Expertise:
-Good written, verbal and telephone communication skills (Both English & Spanish)
 -2-3 year Customer Service experience or related field (Supply Chain, Logistics, Sales).
-High School Diploma.
-Fast Learning.
-Good data entry and organizational skills.
-Detailed oriented and good follow-up skills. Able to effectively manage many priorities and issues.
 

Additional Information

At Avery Dennison we do what we love and we love what we do and we look forward to receiving your application.

We offer:

• Workplace Flexibility 
• Excellent working environment
• Wellness and development programs
• Structured learning and development  
• Competitive total rewards
• Schedule from Monday to Friday
• At Avery Dennison we do what we love and we love what we do.
• We look forward to receiving your application.