Customer Service Officer

Customer Service Officer

Job Overview

Location
Stockholm, Stockholm
Job Type
Full Time Job
Job ID
115296
Date Posted
1 year ago
Recruiter
JosephJessica
Job Views
232

Job Description

Your mission?

  The main objectives within this role includes securing sales targets and to be pro-active to develop/ improve our sales offer fully; this means to find answers to how we can best add value to our offers.

Main products that will fall under this role will be related to propulsion spare parts and spare part kits produced at RSC Västerås or by RSC subsupplier. The target customers that this role will be responsible for is mainly internal Alstom sites but also some external customers within the field of responsibility..

 Your key responsibilities?

 

  • Pro-active sales, answer customer requests and prepare quotations, follow up of quotations and secure orders.
  • Order handling
  • Participate in customer meetings and meetings with other functions as e.g. procurement and engineering
  • Development/ Improvement of our offer and processes.
  • Support in Product and marketing bids and BLESS calculations.
  • Establish and permanently maintain the customer contact. Manage the customer relationship and influencing

 

 Minimum qualifications:

  • Sales, Technical or Engineering degree or equal
  • 3-5 years working experience within a previous technical sales role
  • Experiences in a sales organisation with daily customer contacts and relationship building skills is required for the role
  • Fluent in English and Swedish  

 

Ideally:

  • Knowledge of railway industry 
  • Knowledge in business intelligence, negotiation skills and planning

 

All internal employees must inform their Line Managers when applying

Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?  

 

Equal opportunity statement:
Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law. 

Job ID: 115296

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