Customer Service Executive - Colombo

Customer Service Executive - Colombo

Job Overview

Location
Colombo, Western
Job Type
Full Time Job
Job ID
118454
Salary
90,000 ₨ - 100,000 ₨ Per Month Salary
Date Posted
9 months ago
Recruiter
Nethuva
Job Views
251

Job Description

# 𝐖𝐨𝐫𝐤 𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧 : 𝐖𝐨𝐫𝐥𝐝 𝐓𝐫𝐚𝐝𝐞 𝐂𝐞𝐧𝐭𝐞𝐫 ( 𝐂𝐨𝐥𝐨𝐦𝐛𝐨 𝟎𝟏 )

# 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬 :

【~】- Provide clients with relevant information on the products

and services offered by the company.

【~】- Follow communication procedures, guidelines, and policies

【~】- Identify and assess clients\' needs to achieve satisfaction

【~】- Build sustainable relationships and trust with clients accounts

through open and interactive communication

【~】- Provide accurate, valid and complete information by using

the right methods/tools

【~】- Provide clients the highest level of service in a timely manner.

【~】- Meet personal/ team sales targets and call handling quotas.

【~】- Manage sales pipeline.

# 𝐑𝐄𝐐𝐔𝐈𝐑𝐄𝐌𝐄𝐍𝐓𝐒 :

【~】- High school diploma or equivalent; college degree preferred.

【~】- Excellent knowledge in English (Both written and spoken)

【~】- Strong phone contact handling skills and active listening

【~】- Customer orientation and ability to adapt/respond to

different types of characters

【~】- Excellent communication and presentation skills

【~】- Ability to multi-task, prioritize, and manage time effectively

【~】- Deadline-driven and highly motivated individual

【~】- Ability to maintain a calm composure in stressful situations

【~】- Excellent time management skills

# 𝐁𝐄𝐍𝐄𝐅𝐈𝐓𝐒 :

【~】- We offer an attractive remuneration package with above

market standards & other benefits for the suitable candidate.

【~】- With the remarkerble commission structure you can earn

Rs,100,000.00

Job ID: 118454

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