About the Role

Customer Service is really important to us, so the role of a ‘Member Experience Assistant’ is to keep our members feeling great!

In this role you might find yourself working across three different parts of a club, so there is plenty of flexibility and ample opportunity to learn and develop new skills along the way.

You might find yourself working in our Club Room, on Reception or with children in our DL Kids Team- so variety is the spice of life in this role!

Your responsibilities will vary from serving customers our ‘DLicious’ Menu, greeting our members when they arrive at the club with a friendly ‘Hello’ or creating fun activities at our DL Kids parties and holiday camps. Whatever team you find yourself working in, providing brilliant customer service is the number one priority.

What’s great about this job is that you don’t need any experience, as long as you are someone who loves to work with a smile on your face and a spring in your step we can train you on everything else you need to be successful.

If you join our friendly team, you can enjoy great benefits including FREE Club memberships, flexible shift patterns and an hourly pay rate which exceeds the National Living Wage, irrelevant of age! We like to think of ourselves as one big family and we LOVE what we do. That’s why we are really proud to be in ‘The Sunday Times 25 Best Big Companies To Work For’ list (three years running!). So what are you waiting for? Apply today and join a winning team!