Come and join our award-winning Capita team in Leeds supporting customers for a major retail bank. We are looking for fantastic communicators with a passion for putting the customers first. In return, Capita will offer the opportunity to kick start your career in one of the most diverse, experienced, and innovative companies in the country, helping you realise your potential within an exciting and engaging environment.
Job title:
Customer Service Advisor - Part Time
Job Description:
Supports customer service activities and initiatives for a limited number of products, services or clients.
If you are looking for an exciting part time opportunity in Leeds city centre then please read on.....
We are looking for fantastic communicators with a passion for putting the customers first. In return, Capita will offer the opportunity to kick start your career in one of the most diverse, experienced, and innovative companies in the country, helping you realise your potential within an exciting and engaging environment.
What you’ll be doing:
Following a full 5 weeks of training, this permanent role of Customer Service Advisor at Capita will require you to:
· Help customers over the phone with their queries.
· Take ownership of customer enquiries, ensuring that every customer feels valued
· Create a positive experience for every customer and colleague
What you’ll bring:
· A passion for helping people
· A desire to do the right thing for your customers
· Excellent communication skills
· Being a great listener
· The ability to take ownership of customer challenges
· A team player, supporting those around you to ensure we all succeed
What will you work:
We have fantastic part time shift options, offering 16, 20 and 25 hour working weeks across a number of attractive shifts, to fit in with your busy lives so please apply today and we can talk through what suits you best. We are particularly appealing to those people that wont to work around a busy student or social lifestyle, plus those with childcare to factor in.
What we will offer:
· Capita offers a competitive hourly rate of up to £10 an hour after 4 months
· The option to work from home, after 3-6 months
· On site canteen
Further to this you will have access to an amazing benefits package including:
· 25% off cinema tickets at Cineworld, Odeon, Empire and Apollo
· Discounted Dining Cards offering up to 50% off food
· Discounted at home fitness plans and gym memberships
· Exclusive discounts at your favourite stores including John Lewis, Currys PC World and many more through Capita’s “Perks at work scheme.â€
· Exclusive colleague offers on Mobile phone contracts
Apply now to speak to one of the team about this exciting opportunity.
Job ID: 19221
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