At Cox, we’re forward-thinking innovators who put people first. Our award-winning workplace culture is centered on inclusion and kindness, and we’re looking for people to join our mission to be a force for good in the world. Come build a better future with us across automotive, communications, the environment and more.

We want to do everything we can to keep our employees safe and healthy. Therefore, where permitted by applicable law, you will need to be fully vaccinated against COVID-19 to be considered for this U.S.-based job. Reasonable accommodations for medical and religious objections will of course be considered.

Keep reading to learn more about this opportunity to join the Cox family of businesses.

Cox Communications is the largest private telecom company in America, and we proudly serve six million homes and businesses across 18 states. At Cox, we are committed to creating meaningful moments of human connection, not only with our products and services, but also with our career opportunities. Come connect with us and let’s build a better future together.

Description:

Cox Communications is seeking a Customer Security DevOps Engineer who will report to the Director, Customer Security. This individual’s primary responsibility will be to build and maintain tools and systems that enable the Customer Security team to detect, prevent, and respond to malicious activity affecting our residential and business customers. They will also assist with trend analysis, process improvement, automation, and investigations. The Customer Security DevOps Engineer will maintain a high level of awareness and understanding of the evolving and pervasive threats our subscribers face and create tools and procedures to help address those threats.

 Successful candidates will have a versatile background with strong critical thinking and analytical skills as well as an ability to research, triage, and communicate reasonable and practical risk remediation strategies to security leaders and business partners. This individual will have a proven ability to design and implement technical solutions while working through any challenges encountered.

Primary Responsibilities / Tasks

Create Splunk log searches, dashboards, and scheduled reports to help detect and remediate account takeover and other customer security items.

Maintain and enhance existing Splunk-based logic and dashboards.

Create new and maintain existing python scripts.

Make improvements to existing processes and procedures such as automation of manual tasks.

Investigate Account Takeover and other abuse trends and design new detection and prevention techniques.

Partner with teams across the company to evolve detective and preventative controls and integrations based on observed fraud and cyber-attack techniques.

Qualifications:

 Minimum

Where permitted by applicable law, must be fully vaccinated against COVID-19 to be considered for this U.S. based job.  (Reasonable accommodations for medical and religious objections will be considered.)

BS/BA in Computer Science, information systems, engineering, business or related field

4+ years of information security and/or DevOps experience

Working knowledge of abuse, security solutions, and the systems development lifecycle.

Strong Splunk or similar skills: 2 years’ experience working with Splunk, searches and reporting, or the Splunk Core Certified Power User Certification

Automation or scripting experience

Strong organizational skills

Preferred

Splunk Core Certified Advanced Power User Certification

Big four consulting background or Fortune 500 company experience

Telecom/mobile/cable industry experience

Python development experience

At least one relevant industry certification – CISSP, CISM, CISA

Who We Are

About Cox Communications

Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique.

About Cox 

We are the Cox family of businesses. We’ve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us.  Our primary divisions – Cox Communications and Cox Automotive – are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators.  We’re also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation.  We’re looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you’ll be going with us, and the common purpose that unites us at coxenterprises.com. 

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).  For more details on what benefits you may be offered, visit our benefits page.  

Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations:  Cox accepts resumes only from agencies with which we formally engage their services.   Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.