Customer Manager - Publix

What are we looking for?

• Strong selling & negotiation skills; ability to lead with insights
• Effective communication skills - oral, written and active listening
• High collaboration and openness to new & different ways of working
• Ability to influence and build trusting relationships and partnerships cross-functionally
• Ability to learn continuously - reads trade journals, financial reports, attends seminars, etc.

What are your Key Responsibilities?

• Achieve profitable sales and share growth targets in alignment with sales plan goals/objectives
• Build and translate the Petcare strategic plan and directives into action through developing, executing & measuring clear joint business plans, line reviews & sustainable business practices.
• Primary contact for customer development and leadership for their category(s) (e.g. owns buyer relationship). Develop strong & sustainable relationships with high credibility and mutual respect, resulting in high customer loyalty and satisfaction.
• Work with cross functional / sales business unit resources to develop execution plans that align with the sales business unit strategies.  Develop effective and productive relationships within the sales business unit and Cross-Functional Teams.
• Proactively analyze the business to develop new insights and ways to continuously improve the business & unlock growth.
• Analyze and communicate future and emerging customer & category needs so Mars Petcare is in a position to compete and lead within the Channel.
• Flawless planning, forecasting & execution of new item launches, modular changes and merchandising.
• Own & manage detailed forecast. Work closely with Supply (especially CPFR and demand planning) to align weekly/monthly/annual forecasting for existing and new items and brands.
• Continuously improve collaborative planning, recommending new approaches and processes that ensure better customer planning, input, and alignment.
• Manage within trade budget, delivering a sound, financial plan for the account and maintaining a year end position within allowable range.
• Exemplify Mars’ 5 Principles and embody high & positive engagement within the team.
• Dotted-line management and development of Sales Analyst.

What can you expect from Mars?

• Work with over 130,000 like-minded and talented Associates, all guided by The Five Principles.
• Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
• Best-in-class learning and development support from day one, including access to our in-house Mars University.
• An industry competitive salary and benefits package, including company bonus.

#LI-AR1

About Mars:
Mars is a family-owned business with more than $35 billion in global sales. We produce some of the world’s best-loved brands: M&M’s®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5â„¢, SKITTLES®, BEN’S ORIGINAL® and COCOAVIA®. Alongside our consumer brands, we proudly take care of half of the world’s pets through our nutrition, health and services businesses such as Banfield Pet Hospitalsâ„¢, BluePearl®, Linnaeus, AniCura, VCAâ„¢ and Pet Partnersâ„¢. Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire our 130,000 Associates into taking action every day towards creating the world we want tomorrow.

Disclaimer:
Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.​​​​​​​

Note to Search Firms/Agencies:
Mars, Incorporated and its subsidiaries and affiliates (Mars) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Mars and the requisition is position-specific.  Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Mars will be deemed the sole property of Mars and no fee will be paid in the event the candidate is hired by Mars.