Want to build a stronger, more sustainable future and cultivate your career? Join Cargill's global team of 155,000 employees who are committed to safe, responsible and sustainable ways to nourish the world. This position is in Cargill’s animal nutrition and health business, where we improve lives through better nutrition. Our team researches, innovates and creates solutions that deliver healthy results for our customers.

Job Purpose and Impact

The Customer Insights Global Lead, as a subject matter expert, will independently plan, direct, control, conduct and analyze customer-oriented market research activities to understand customer jobs to be done and markets for our products. We seek a knowledgeable, multifaceted professional who will lead Animal Nutrition & Health customer insights to develop customer-oriented innovation and help us show up as a value-added partner to our customers.

This position will be the insights lead for our global Animal Nutrition & Health business, creating new content, serving as a center of excellence, and coordinating customer insight activities globally.

Key Accountabilities

• Lead custom, primary research to develop insight-based ideas from idea generation through product development.
• Independently analyze and communicate research recommendations for product preferences, customer opportunities, market penetration, market practices and sales trends.
• Independently lead research consultation, direction, project planning, and implementation to deliver customer insights to leadership across multiple channels.
• Collect, analyze, and interpret customer learning to independently create product development strategies.
• Provide expert thought leadership in your field and work with limited direction, using additional research and interpretation to identify issues or problems. Provide direction for global team members and be a strategic contributor.

#MM

Qualifications

Minimum Qualifications

• Bachelor’s degree in a related field or equivalent experience
• Minimum of six years of experience in market research, customer insights or related field
• Comfortable leading and interpreting qualitative and quantitative research
• Strong problem-solving, communication and influence skills
• Must be results-oriented, innovative, creative and comfortable being an individual contributor
• Must be curious – have a desire to understand the ‘why’ and dig into the data
• Ability to ‘connect the dots’ from varying sources and synthesize into a compelling story

Preferred Qualifications

• Master’s Degree in Marketing Research (or related) or MBA
• Experience in a consumer insights role that involved direct interaction with Sales and customers
• Experience with innovation and new product development

Cargill highly encourages vaccinations but does not mandate at this time. Upon hire, you will be asked to provide your vaccination status, and if unvaccinated or if you choose not to disclose, you would be expected to follow Cargill’s safety protocols for unvaccinated employees (i.e., mask mandates, and social distancing).

Equal Opportunity Employer, including Disability/Vet.