Position Description: 

• Identify opportunities internally and with our customers to optimize the demand/supply chain design for cost savings and sales growth.

• Drive value creation through expansion of cost to serve model, development of economic order quantity model, customer data and information technology with key customers.

• Strengthen partnerships (internal and external) by collaborating on key commercial initiatives and sharing relevant customer direction and information critical CP teams for win-win solutions.

Core Responsibilities:                                           

• Responsibility for reducing Total Cost to Serve with key customers. Lead cost/benefit analysis on customer supply chain initiatives as well as a gap analysis of CP capabilities vs customer needs – both strategic and tactical.

• Lead CTeams in providing business analysis of the supply/demand chain to identify opportunities that optimize the demand chain for cost and responsiveness.

• Manages cross-functional work teams efforts including VMI practices and processes to eliminate root causes of customer supply chain inefficiency.

• Leverage customer supply chain data and scorecard information to deliver supply chain strategies that drive process and technological change.

• Implement best practice at Customer to optimizing supply chain activities including distribution/handling recommendations, customer/CP ship point optimization, product flow, and order profile.

• Drive Business Planning and Demand Planning efforts through CPFR managers and VMI manager

• Provide knowledge of best practices and CP Customer Service and Logistics capabilities.  Interface with industry experts and share best practices through trade associations and local networking activities

• Establish relationships at multiple levels within the customer organization and industry associations. Drive benchmarking and best practice sharing across peer and customer groups.

Requirements:

• B.S. in Business / Logistics or related field.

• 7+ years minimum of Customer Service / Logistics / Supply Chain/Sales experience with a strong understanding of Customer Operations 

• Proven experience in establishing relationships at senior levels with customers and working with cross-functional selling teams

• Functional / Technical knowledge of Supply Chain is critical. 

Preferred: 

• People management experience 
• Demand Planning / Forecasting