Customer Care Support

Customer Care Support

Job Overview

Location
Wichita, Kansas
Job Type
Full Time Job
Job ID
64639
Date Posted
1 year ago
Recruiter
Charles Karen
Job Views
476

Job Description

Want to build a stronger, more sustainable future and cultivate your career? Join Cargill's global team of 155,000 employees who are committed to safe, responsible and sustainable ways to nourish the world. This position is in Cargill’s protein and salt business, where we provide wholesome, high-quality food products to a wide range of customers, from foodservice operators and grocery stores to manufacturers and exporters.

Competencies

Systems Thinker

Strategic

People First

Decisive & Results Driven

Authentic & Inspirational

Agile & Resilient

Job Purpose and Impact

The Customer Care Support Representative will perform administrative tasks for customer service activities. We seek a professional to help execute well-established customer service activities for our single site team.

Key Accountabilities

  • Input data from government bid result
  • Provide straightforward administrative support in executing customer service strategies.
  • Contribute to validate, communicate and coordinate customer service strategies.
  • Perform basic administrative or clerical tasks in support of improvement projects and commitments requiring a basic understanding of customer service practices and procedures.
  • Handle moderately complex clerical, administrative, technical or customer support issues under general supervision, while escalating more complex issues to appropriate staff.
  • If needed , support development and maintenance systems and relationships that meet customer demand forecast, as well as other databases related to shipments and inventory management

Qualifications

MINIMUM QUALIFICATIONS

  • High school diploma, secondary education level or equivalent
  • Minimum of two years of related work experience
  • Excel experience

PREFERRED QUALIFICATIONS

  • Experience with SAP or other ERP systems
  • Salesforce experience

Cargill highly encourages vaccinations but does not mandate at this time. Upon hire, you will be asked to provide your vaccination status, and if unvaccinated or if you choose not to disclose, you would be expected to follow Cargill’s safety protocols for unvaccinated employees (i.e., mask mandates, and social distancing).

Equal Opportunity Employer, including Disability/Vet

Job ID: 64639

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