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CUSTOMER CARE AGENT
CUSTOMER CARE AGENT
Job Overview
Colombo, Western
Full Time Job
83679
1 year ago
Nethuva
334
Job Description
Key Responsibilities:
• Achievement of daily/monthly targets and client SLA
• Regular communication to team Leader
• Been driven and motivated to achieve targets set.
• Resilient under pressure and ability to quickly adapt to unforeseen work demands.
Requirements:
• GCE A/L Passed is Mandatory / University Level (desirable)
• Minimum of 1 year experience in a High Tech Manufacturing domain in any international BPO/BPM industry
• Proven track record in meeting targets and SLA’s.
• PC literacy, particularly in MS Office (Windows NT).
• Demonstrate a customer focused orientation
• Fluency in English, both written and verbal.
• Self-motivated and willing to learn new skills
• Adaptable to a changing environment & flexible with regard to working patterns
Job ID: 83679
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