Customer Assistant Visual Merchandiser - Central London Region

We are currently recruiting for the following stores:

Marble Arch

Pantheon

Fenchurch Street 

Finsbury Pavement 

Egdware Road 

Hammersmith 

Kings Road

White City

Scope of Role

Store based specialist role within a Region reporting into a store visual manager or store C&H manager 

Purpose 

Visual Merchandiser to be focused 100% on visual execution and coaching in a Best In Town Store

Best in town execution80% of time spent 

• Delivers an aspirational and consistent visual execution that inspires our customers to buy more and buy more often
• Executes the dressing and styling of mannequins and VM displays every launch, ensuring consistent handwriting in line with M&S Principles and the key looks
• Focuses on styling updates and refreshes when there is product newness, including the placing of new lines across C&H
• Implementation of large format marketing every launch for all BU’s and small format placement in the right area in line with the marketing guidelines
• Implements and refreshes Best in Town windows and entrances, with a daily focus on 1st Bites and key customer journey touch points
• Creates appropriate outfit building following the guidelines and relevance to the store customer, handling the product within departments focusing on key lines and best sellers

Develop brilliant people          20% of time spent 

• Supports the store coaching of outfit building and product handling alongside the M&S principles including the upskilling of wider store team members in these areas
• Deliver the highest visual standards on the high street, showcasing the product through mannequins and styling, product handling, outfit building & windows implementation, coaching the C&H team on C&H standards and presentation
• Look for opportunities to raise the barvisually in stores by working with the Store Visual Manager and Store Manager

Academy Visual Merchandisers

• With Store Visual Manager, support the Region with Visual & C&H training and coaching that sets the standard 
• Consistently deliver upper quartile Best in Town standards & VM execution
• 100% execution of new initiatives 

Key Relationships and Stakeholders

• Customers 
• Colleagues 
• Store Leadership
• Wider Visual Teams
• Regional Manager
• Visual Lead 
• Visual Support
• Store and Regional BIG