M&S is changing for good and helping you shape your own career for the better. Join us as a Customer Assistant in one of our ever-evolving stores and opportunities will present themselves. Whether you’re thinking of your future at M&S or simply looking for experience in a revolutionary retail business.

We’re totally transforming the customer experience in store, which means you’ll need to bring an upbeat confidence and passion for M&S that shines through every hour of every day. And you’ll also need a digital mindset, because we’re introducing all sorts of new technologies to make your job easier. Freeing up your time to focus on the best bits, like spending time with the customer. If you have all this, you’ll get the recognition you deserve as a true customer favourite – who’s living and breathing the new and improved M&S journey.

You already know us for product innovation and uncompromising quality, but we need to keep on surprising our customers with all the ways you can help them. So when it comes to questions on anything in-store, you’ll really know your stuff. And if our customers are not quite sure what they’re after, you’ll impress with your attention and ability to tell them why they need a certain product in their life. You’ll have a bright energy that customers can’t help but respond to, always gearing towards making welcome recommendations and improving sales. There are lots of ways you can discover your potential at M&S. You just have to put your all into every moment, for every customer.