At Cox, we’re forward-thinking innovators who put people first. Our award-winning workplace culture is centered on inclusion and kindness, and we’re looking for people to join our mission to be a force for good in the world. Come build a better future with us across automotive, communications, the environment and more.

We want to do everything we can to keep our employees safe and healthy. Therefore, where permitted by applicable law, you will need to be fully vaccinated against COVID-19 to be considered for this U.S.-based job. Reasonable accommodations for medical and religious objections will of course be considered.

Keep reading to learn more about this opportunity to join the Cox family of businesses.

With a strong focus on curriculum design, process improvement, and agility, the Curriculum Development Program Manager manages the design process for large-scale initiatives for an aligned line of business, and the lifecycle maintenance and content update functions for learning materials. This key role has oversight for both new and existing projects associated with significant business initiatives.

We’re looking for someone who is adept at:

Providing thought leadership and sound instructional design methodologies to the creation or enhancement of large programs.

Collaboration and partnership with other L&WC team members and business stakeholders to create and execute project plans and timelines

Leading a team of contract Instructional Designers to review, reimagine, update, and produce innovative, instructionally sound, performance-based learning products

Managing and improving processes that enable delivery of the Cox Brand Behaviors and achievement of business goals.

Partnering with business stakeholders to provide consultation and communication regarding learning content needs

Engaging with L&WC partners and other resources in the development, revision and enhancement of solutions, that are often part of broader business product, service or strategic initiatives with compressed deadlines, product or technical trials and/or new tools/applications

Managing project-based budgets, regular stakeholder interaction and reporting

Primary Responsibilities and Essential Functions

Manages the analysis, design, and development of learning solutions that are in need of enhancement, updating, and improvement

Employs a variety of delivery modalities (eLearning, instructor led training, virtual delivery, performance support) for various types of content improvements

Conducts needs analysis and applies industry standard practices for redesigning solutions that are effective in achieving learner knowledge acquisition and skill development and measurable business impact

Oversees pilots and evaluates instructional materials and processes to assess their effectiveness and contribute to the revision process

Scopes curriculum and program needs through evaluation, applying sound project management, reporting and communication skills  

Manages capacity of contractor team, setting clear timelines for work completion and integration into onboarding programs

Tracks performance/actuals to plan/budget and reports regularly

Functioning as a staff resource and consultant on matters related to needs analysis, instructional design, assessment, and evaluation

Regularly seeks out and applies feedback to processes to ensure voice of customer engagement and ongoing improvement

Qualifications:

Required

5-7 years of experience in Curriculum Design and Development.

Experience leading a team of curriculum developers.

Demonstrated experience designing and implementing learning solutions

Formal knowledge of instructional systems design methodology and industry recognized methods of evaluation of learning.

Demonstrated program and project management skills.

Strong performance consulting skills and rapport building skills.

Proven ability to deliver curriculum development solutions in a fast-paced business environment.

 Proven results with strategic thinking, creativity, and deployment of training initiatives linked to business outcomes.

Excellent communication (written and verbal) and presentation skills

Strong knowledge of Microsoft Office, with strong Excel skills

Strong knowledge of instructional design authoring tools

Proven ability to work efficiently, effectively, and proactively in a fast-paced, deadline-oriented, dynamic and virtual environment

Proven ability to work in a cross-organizational team environment collaborating with the business leads on key deliverables pertaining to business readiness and specifically in support of training

Experience with development tools in the Articulate and Adobe suite of products

Preferred

Bachelor’s Degree in Instructional Design, Instructional Technology or equivalent experience

Master’s Degree in Instructional Design, Instructional Technology, or related field

Experience in sales, call center or mobile learning environments preferred

Experience in the telecommunications industry

Experience with Learning Management systems

 Who We Are

About Cox Communications

Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique.

About Cox 

We are the Cox family of businesses. We’ve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us.  Our primary divisions – Cox Communications and Cox Automotive – are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators.  We’re also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation.  We’re looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you’ll be going with us, and the common purpose that unites us at coxenterprises.com. 

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).  For more details on what benefits you may be offered, visit our benefits page.  

Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations:  Cox accepts resumes only from agencies with which we formally engage their services.   Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes