What will you be doing?  
You’ll be working across our digital channels to support the Conversion Rate Optimisation initiative by developing and supporting hypotheses and tracking and monitoring A/B and multivariate tests based on gathered insights.

You will collect and analyse insights from a variety of research and user feedback sources including quantitative and qualitative studies, web analytics tools, onsite surveys and validation testing sessions to identify and propose implementations of hypotheses for testing.

You will assist and support the CRO Product Owner and team in prioritising tests roadmap and track results. You will monitor and accompany CRO tests to ensure consistency and validity of implementation and results. You will then summarise and present results, findings and recommendations to stakeholders across the organisation.

Who are we looking for?   

• Proven experience in gathering and delivering actionable insights from user research.
• Ideally 1+ years’ experience working with CRO or a similar Ecommerce role.
• Good understanding of UX principles and shopping behaviour.
• Knowledge of Conversion Rate Optimisation methodologies 
• Demonstrable web analytics experience (Adobe Analytics preferably).
• Experience carrying out CRO activities in collaboration with digital, product and UX teams.

What’s in it for you? 
An excellent remuneration and bonus package with 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive and flexible benefits package that can be tailored to suit you and your family. We’re proud to provide a Reconnect programme with flexibility for individuals returning to work after a career break. From our market-leading parental leave policies through to employee discounts, retail vouchers, pension plan and share schemes we are committed to supporting you throughout your career with Vodafone. 
  

Together we can 
 
Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. 
 
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (careers.vodafone.co.uk) under Career Support, for guidance.