Core responsibilities

• Be a LEGO functional expert in marketing emails and other communication channels

• Build & send CRM Marketing campaigns through email & push

• Work with other colleagues to ensure content is optimised and correct

• Work as part of a team to make all communication more personalised

• Support colleagues on other CRM related activities

Play your part in our team succeeding

We are looking for a hands-on CRM functional expert to join the Global CRM team. Working within the Global CRM team, this individual will be passionate, hardworking and have good working knowledge of email and marketing platforms such as Salesforce.

This role is vital to ensure the consistent drive forward to better personalised messaging across all our channels. This is a very hands-on role which requires excellent attention to detail, time management, a good working knowledge of HTML, data segmentation within marketing clouds and ideally a degree of AMPScript knowledge.

Do you have what it takes?

• In-depth working knowledge of a major marketing automation platform (nice to know: Salesforce Marketing Cloud)

• Significant experience with email HTML (nice to have: SQL knowledge, AMPScript)

• Experience with other channels (PUSH, SMS), advanced dynamic content and ecomm platforms or the retail industry

• Highly organised, structured, enthusiastic, positive and pragmatic approach

• Excellent attention to detail

• Excellent time management and the ability to work to tight deadlines

• Open, collaborative communication style, with experience of working across cultures and time zones to build connected, balanced relationships