Job Summary:

Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow cast, crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today.

As a Crew Travel Planner, you will reserve and manage air travel arrangements for all Disney Cruise Line Crew Members for both repatriation and rejoining dates, based on contract requirements. You will regularly communicate with crew members, shipboard leadership, and labor operations. You will manage the day-to-day travel arrangements for Crew, while handling any emergent issues that may arise. You will have a strong understanding of air travel operations and international geographic acumen.

This position requires full availability including evenings, overnights, weekends, variable shifts and holidays.

You will report to the Crew Travel Manager.

Responsibilities:

• Manage all Crew Member travel arrangements, including flight information, air tickets, hotel reservations, and invoices
• Partner and communicate with Shipboard Officers/Crew and Human Resources personnel to provide all travel arrangements
• Optimize Crew Member travel arrangements by securing the most appropriate arrangements based on business needs, using published and contracted rates
• Compile and manage all financial content, as it relates to travel, and communicate results to upper management
• Ensure compliance with all ARC, airline, and immigration requirements and mandates
• Assist Air Sea and Corporate Travel teams, as needed
• Participate in system testing and provide input for operational adjustments

Basic Qualifications:

• Experience with airline and/or travel reservation systems
• 1 or more years’ experience booking and pricing International/Domestic flight arrangements
• High aptitude for learning new systems and process in a fast paced environment
• Knowledge of world geography and international travel experience
• Flexible schedule to support 24/7 operation, including evenings, holidays, and overtime
• Experience with crisis or emergency situations
• Experience troubleshooting operational issues
• Build effective relationships and partnerships

Required Education

High School diploma

Preferred Education

Bachelor's degree

About Disney Cruise Line:

A leader in the cruise industry, Disney Cruise Line provides a setting where families can reconnect, adults can recharge and children can experience all the magic that Disney has to offer. Guests can sail out of ports around the world on exciting itineraries to the Caribbean, Bahamas, Alaska and Europe, among others. Aboard the fleet of four ships – the Disney Magic, Disney Wonder, Disney Dream and Disney Fantasy – and Disney’s private island paradise in the Bahamas - Castaway Cay, crew members provide guests with unparalleled service, enchanting storytelling and immersive family entertainment that only Disney can deliver.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Magical Cruise Company, Limited, which is part of a business segment we call Disney Cruise Line.

Magical Cruise Company, Limited is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.