The Credit and Collections Analyst is responsible for proactively managing the customer accounts receivables for their respective customer portfolio , with the aim of collecting all balances on a timely basis and analyzing business opportunities while minimizing the customer credit risk.

Primary Responsibilities:

• Monitor, protect and manage the company's investment in accounts receivable through collections.
• Convert accounts receivable to cash in a timely manner meeting specific customer portfolio targets.
• Build relationships and increase cooperation between sales and credit management.
• Coordinate credit activities with all departments and look for and implement opportunities for process improvement.
• Educate other departments about credit and the credit function and the impact each decision has on EVA of the business.
• Minimize collections and bad debt expense meeting established targets through calling customers and analyzing accounts and setting appropriate credit limits
• Assure a timely processing of orders and shipments on hold.
• Reinforce credit policies as appropriate.
• Make collection calls and do analysis on appropriate accounts.
• Develop good working relationships with sales and customers.
• Proactively identify business risk and work closely with sales to resolve and manage as necessary.
• Backup for other ICP Analysts

Qualifications

• Bachelor’s degree in Finance, Accounting or related field required.
• 3+ years credit or related experience.
• Sound business communication skills (writing and verbal telephone skills) *General management skills including strong influencing and negotiation skills
• Customer service and customer relations skills are an absolute must
• Strong analytical skills
• Computer literacy skills
• A/R experience a plus
• Knows and applies the fundamental concepts, practices and procedures of credit analysis.
• Strong math and credit analytical skills.
• Strong oral, telephone and written communication skills.

Additional Information

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.

If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact 440.534.6080 or jacqueline.williams@averydennison.com to discuss reasonable accommodations.