DESCRIPTION

Job summary
Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy; to the moment their item is delivered – from desktop to doorstep. We do things on a massive scale – millions of packages pass through the hands of our Associates every year. As a business, we do lots of things to attract, engage, support, motivate and enable the brilliant people who make it all happen.
At the forefront of that effort, in Europe, sits our Workforce Staffing Marketing Team – a collective of talented individuals managing the media & marketing strategy, reporting, modelling & analytics, tools & systems. Our goal is attracting hundreds of thousands of associates yearly for various operational business lines (fulfilment centers, transportation, and logistics).

We are looking for an experienced Creative Production Coordinator to join the WFS Marketing Brand & Creative Team. You will join a newly created team with the objective to ensure brand and creative team operational success and scalability.

Key job responsibilities

• Develop and refine creative operations models including processes, tools, systems, etc., to drive improvements and automation to existing end-to-end processes in partnership with the marketing team and cross-functional partners across the organization (Public Relations, Employee Relations, Human Resources, Operations, etc.).
• Document, templatize, present and implement best-in-class processes. Lead by example, educate the team and push for adoption and compliance. Gather users’ feedback and propose on-going improvements.
• Manage the pre-production and production of the marketing campaigns, work with third-party agencies, marketing team and number of partners to best prepare the production days and ensure smooth production days. Develop and maintain production processes, best practices and procedure improvements.
• Lead and support with the piloting of new creative programs (employee-generated content platform, communication channels expansion, martech tools), best represent the interest of the team, develop supporting business case, gather creative and/or technical requirements, manage workflows between the Brand & Creative team and other supporting departments, develop roadmap and implementation timelines.
• Co-own and manage the Brand & Creative team communication to leadership and key stakeholders
• Manages moderately to highly complex creative projects & programs independently
• Lead via influence and by example, build relationships effectively, identify and share best practices, train and mentor team members.

BASIC QUALIFICATIONS

• BS in Business, Marketing or related field
• Experience managing complex, multi-channel and multi-territories projects
• Knowledge of Marketing, Marketing Technology, Product and Creative functions
• Knowledge about various aspects of traditional and non-traditional production; including but not limited to: print, web, digital, mobile, video and other multi-media. Knowledge of DCO would be a plus.
• Experience working with third-party partners (research, strategic, creative, production, art working agencies), holding the agencies accountable and managing them to deliver best work, on-time and on-budget
• Experience using data and metrics to measure impact and determine improvements

PREFERRED QUALIFICATIONS

· MBA or graduate degree
· German, Polish, French written and verbal proficiency would be a strong plus.



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